Arshdeep Singh
Papamoa,BOP
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Client Service Manager
Top Produce Limited
06.2021 - Current
- Enhanced client satisfaction by addressing concerns and providing timely solutions.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality outcomes.
- Developed customized service plans tailored to individual client needs, resulting in increased retention rates.
- Created customer support strategies to increase customer retention.
- Coached team members on best practices for exceptional customer service, boosting overall performance levels.
Assistant Herd Manager
Long Reach Dairies
12.2017 - 10.2018
- Increased overall farm efficiency by organizing daily tasks, assigning responsibilities, and delegating duties to team members.
- Monitored equipment performance regularly and identified maintenance needs promptly to reduce downtime on essential machinery used in daily operations.
- Contributed to the development of standard operating procedures for various farm activities, promoting consistency across all team members.
- Enhanced animal welfare by overseeing proper handling techniques during routine procedures such as hoof trimming, vaccinations, and milking operations.
Liquor Store Manager
Dacor Holdings
11.2016 - 11.2017
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
- Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
- Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
Education
Accounting
Edenz Collages
Auckland, NZ2017
Computer Networking
Royal Buisness College
Auckland, NZ2016
Skills
- Client Relationship Building
- Resource referrals
- Exceptional communication
- Customer Relations
- Cross-Functional Teamwork
- Customer Service
- Problem-Solving
- Time Management
- Machinery operations
Timeline
Client Service Manager
Top Produce Limited
06.2021 - Current
Assistant Herd Manager
Long Reach Dairies
12.2017 - 10.2018
Liquor Store Manager
Dacor Holdings
11.2016 - 11.2017
Accounting
Edenz Collages
Computer Networking
Royal Buisness College
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