Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Ramandeep Kaur

Bayview,Auckland

Summary

Versatile beauty professional with an Advanced Diploma in Cosmetology and a Bachelor's in Business Administration. Experienced in cosmetology, client care, and salon operations, complemented by a strong background in accounting and marketing. Demonstrates exceptional client service and effective communication skills, with a proven ability to thrive in fast-paced environments. Committed to continuous learning and adapting to new challenges in salon or spa management.

Overview

3
3
years of professional experience

Work History

Customer Service & Food Handling Specialist

SUBWAY NZ
07.2023 - Current
  • Delivered excellent customer service by ensuring customer satisfaction with food quality and service speed
  • Took customer orders, provided product recommendations, and upsold additional items
  • Managed food preparation and assembly, ensuring compliance with food safety and hygiene regulations
  • Handled cash register, processed payments, and ensured accurate transactions
  • Maintained cleanliness and organization of the kitchen and dining area
  • Ensured all food items were stored and handled according to safety guidelines to prevent contamination
  • Worked efficiently in a fast-paced environment, managing time and multitasking to meet customer demands
  • Collaborated with team members to ensure smooth operation during peak hours
  • Addressed customer concerns and resolved complaints in a professional manner, contributing to customer retention

Salon Intern

99 Academy and Salon
Jagraon, Punjab, India
09.2022 - 06.2023
  • Assisted with haircuts, coloring, permanent straightening, and styling
  • Performed facials, including steaming, exfoliation, and applying masks
  • Handled client consultations and advised on appropriate beauty treatments
  • Maintained cleanliness of tools, equipment, and workstations
  • Gained proficiency with salon technology, including faradic and galvanic machines
  • Provided excellent customer service, contributing to client retention

Education

BBA - Business Administration And Management

Panjab University
Chandigarh
06-2019

Some College (No Degree) - Cosmetology , Skin & Body Care And Wellness

99 Institute of Beauty And Wellness
Jagraon, Punjab, India

Skills

  • Cosmetology expertise
  • Hair styling and coloring
  • Skin treatments and facials
  • Makeup application and artistry
  • Safety and hygiene practices
  • Project management and planning
  • Marketing and consumer behavior
  • Sales and customer relationship management
  • Retail and service operations
  • Client consultation and relationship building
  • Conflict resolution and problem solving
  • Effective business communication
  • Upselling services strategies
  • Time management and multitasking
  • Independent and collaborative work
  • Microsoft Office Suite proficiency
  • Data entry and reporting skills
  • Salon management software knowledge
  • Food safety
  • Cash handling
  • Order processing

Affiliations

  • First Aid Certification — St John Ambulance Association, Ludhiana
  • Basic cooking course (1 month)
  • Customer service excellence

Languages

English
Professional
Hindi
Full Professional
Punjabi
Professional

References

References available upon request.

Timeline

Customer Service & Food Handling Specialist

SUBWAY NZ
07.2023 - Current

Salon Intern

99 Academy and Salon
09.2022 - 06.2023

BBA - Business Administration And Management

Panjab University

Some College (No Degree) - Cosmetology , Skin & Body Care And Wellness

99 Institute of Beauty And Wellness
Ramandeep Kaur