Amandeep Singh Kalsi
Shirley,CAN
Summary
Results-driven Automobile Service Supervisor known for high productivity and efficient task completion. Possess specialized skills in diagnostic techniques, workflow management, and customer service excellence. Excel in communication, leadership, and problem-solving to deliver outstanding service and team performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Automobile Service Supervisor
Black & White Motor Company
Shirley, Christchurch
04.2017 - Current
- Assisted customers with technical inquiries regarding their vehicles' maintenance and service needs.
- Created detailed reports outlining completed jobs, estimated costs, required materials.
- Analyzed customer feedback data to identify opportunities for improvement in customer satisfaction scores.
- Ensured that all safety regulations were followed, maintained a safe working environment for employees, and enforced safety rules.
Cleaning Supervisor
OCS Limited - Christchurch
Sockburn, Christchurch
03.2018 - 01.2020
- Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Sales Associate
Fossil Group India Pvt Ltd
Delhi, New Delhi
06.2015 - 02.2017
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Tracked sales performance metrics to identify trends in market place.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
Education
Diploma in Business Studies -
Aspire2International Ntec College
Christchurch, NZ03-2018
Bachelor of Arts -
Delhi University
New Delhi07-2015
High School Diploma -
SJSRPS HIGH SCHOOL
New Delhi04-2012
Skills
- Work order processing
- Technical aptitude
- Vehicle diagnostics
- Team building capacity
- Sales experience
- Preventative maintenance
- Customer service expertise
- Customer satisfaction
- Vehicle inspection
- Customer relations
- Service department operations
- Excellent people skills
- Listening skills
Affiliations
- Tennis
- Hiking
- Travel
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Cleaning Supervisor
OCS Limited - Christchurch
03.2018 - 01.2020
Automobile Service Supervisor
Black & White Motor Company
04.2017 - Current
Sales Associate
Fossil Group India Pvt Ltd
06.2015 - 02.2017
Diploma in Business Studies -
Aspire2International Ntec College
Bachelor of Arts -
Delhi University
High School Diploma -
SJSRPS HIGH SCHOOL
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