Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Mobil Gas Station
11.2021 - 11.2022
Serving customers
Roles and Responsibilities:
Banking
Making roster
Invoicing
Ordering
Managing store layout
Merchandising
Setting promotions
Attending phone calls
Resolving Customers issues and staff issues
Monthly stock take
Determines requirements by working with customers
Assessing training needs and arranging training for staff
Tracking Sales
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Assigned tasks to associates to fit skill levels and maximize team performance.
Monitored staff performance and addressed issues.
Manager
Mobil Gas Station Whangarei
10.2020 - 11.2021
Serving customers
Banking
Making roster
Invoicing
Ordering
Managing store layout
Merchandising
Setting promotions
Attending phone calls
Resolving Customers issues and staff issues
Monthly stock take
Determines requirements by working with customers
Assessing training needs and arranging training for staff
Tracking Sales
Manager
Mobil Gas Station Hamilton
07.2019 - 10.2020
Serving customers
Banking
Making roster
Preparing meters
Invoicing
Ordering
Managing store layout
Merchandising
Setting promotions
Attending phone calls
Resolving Customers issues and staff issues
Daily stock take
Monthly stock take
Determines requirements by working with customers
Assessing training needs and arranging training for staff
Tracking Sales
Customer service representative
Gull Gas station Wiri
07.2017 - 07.2019
Determines requirements by working with customers
Stock filling
Stock takes
Ordering
Managing store layout
Merchandising
Answers inquires by clarifying desired information; researching , locating, and providing information
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Education
Diploma - Business Administration Level
New Zealand Institute of Technical Training
12.2017
Diploma - Business Management level
New Zealand Institute of Technical Training
09.2016
Guru Nanak Girls collage
Ludhiana, Punjab
03.2015
Skills
SOFT SKILLS
Customer Service
Record Handling
Office Procedures
Multicultural Interaction
Critical thinking: Decision making skills
Teamwork Skill
Spread sheets, Word processing Database management
Typing speed: 50 WPM
MS Office: Word Excel & PowerPoint
Goal Setting
Staff Training
Hiring and Training
Certification
Business Administration level 5 and 6
Timeline
Manager
Mobil Gas Station
11.2021 - 11.2022
Manager
Mobil Gas Station Whangarei
10.2020 - 11.2021
Manager
Mobil Gas Station Hamilton
07.2019 - 10.2020
Customer service representative
Gull Gas station Wiri
07.2017 - 07.2019
Diploma - Business Administration Level
New Zealand Institute of Technical Training
Diploma - Business Management level
New Zealand Institute of Technical Training
Guru Nanak Girls collage
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