Amarjeet Singh
Hamilton,New Zealand
Summary
Dynamic Senior Fibre Technician with extensive experience at Civtec Ltd, excelling in fibre installation and network troubleshooting. Proven ability to enhance connectivity and optimize performance while delivering exceptional customer service. Skilled in data management and team collaboration, ensuring efficient project execution and client satisfaction. First aid certified, with a strong focus on safety and quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Fibre Technician
Civtec Ltd
Hamilton, New Zealand
05.2019 - 03.2025
- Installed new fibre connections and ensured optimal performance.
- Scoped and installed telecommunications duct as required for service expansion.
- Executed installation of SDUs, MDUs, and ROWs connections to enhance network reach.
- Performs site surveys. Assesses and documents the current site network configuration and user requirements.
- Installed, maintained, repaired, and tested residential and small business telecommunication services.
- Configured hardware and installed software and drivers for seamless operation.
- Executed outlet installations, cable pulling, and pre-termination while adhering to industry standards.
- Installed structured cables in confined spaces to meet connectivity demands.
Auckland and Wellington Field Engineer
NCR
Auckland, New Zealand
02.2019 - 05.2019
- Executed installations of Aloha POS systems, SelfServ ATMs, outdoor terminals, and self-ordering kiosks.
- Enhanced operational capacity through effective hardware installations at checkout locations.
- Troubleshot operating systems of checkout devices to ensure optimal functionality.
- Resolved ATM issues for ANZ, BNZ, and ASB, ensuring reliable transactions.
- Maintained detailed documentation of problems and solutions to support troubleshooting efforts.
- Provided Go Live support via phone and web to facilitate seamless transitions.
Static and Patrolling Guard
On Point Limited (Armourguard)
Auckland, New Zealand
04.2018 - 02.2019
- Monitored CCTV cameras to ensure site security and safety.
- Conducted regular patrols and roving inspections across multiple locations.
- Provided high-quality customer service to enhance client experience.
- Served as static guard at various sites to deter unauthorized access.
- Inspected and adjusted security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
- Reported any violations of policy and law to management immediately.
Fiber Technician (Voluntarily)
Chorus
Auckland, New Zealand
01.2018 - 04.2018
- Installed new Fibre connections to enhance connectivity for clients.
- Troubleshot Fibre connection issues to ensure optimal service performance.
- Provided customer service support, addressing inquiries and resolving concerns.
- Configured hardware and installed software and drivers for seamless operation.
- Maintained and repaired technological equipment, including routers and peripheral devices.
Static and Patrolling Guard
Frontline Security (Armourguard)
Auckland, New Zealand
05.2017 - 03.2018
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Conducted training sessions for new guards on company policies and procedures.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Monitored surveillance equipment for suspicious activities or persons.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained daily logs of activities with detailed reports when necessary.
Customer Service (Owner)
Dhillon Enterprise
Amritsar, India
01.2013 - 04.2017
- Installed and maintained operating systems including Windows, Server, MAC, and Linux.
- Executed installation of CCTV cameras for residential and commercial properties.
- Repaired mobile devices and computers to restore functionality.
- Managed retail sales of electronic gadgets and accessories while delivering exceptional customer service.
- Configured hardware and installed software along with necessary drivers for optimal performance.
- Maintained and repaired technological equipment, ensuring peak operational efficiency.
- Performed regular system upgrades to keep technology up to date.
- Documented repairs and parts accurately in tracking systems for efficient service management.
- Developed strategic plans to increase profitability and efficiency.
Education
New Zealand Diploma in Systems Administration Level 6 - Network Services, Active Directory Services, Infrastructure Virtualisation, E-Communications (Project), Applied Communications, Automated System Deployment
Aspire2 International
Auckland, New Zealand12.2018
New Zealand Diploma in Information Technology Technical Support Level 5 - Modern Data Communications, Database Development And Design, Systems And Applications Support, Systems Installation And Maintenance, Application Design And Development, Applied Communications
Aspire2 International
Auckland, New Zealand12.2017
High School -
SGRP School
Amritsar, India03.2016
Skills
- Technical support and oversight
- Network troubleshooting
- Fibre installation
- Data management and analysis
- Customer service
- Team collaboration
- Time management abilities
- Leadership and supervision
- First aid and CPR certification
- Maintenance and repair skills
- Critical thinking abilities
- System repair expertise
- Software development (C#)
- Database management proficiency
- Microsoft Server 2018 knowledge
- Microsoft Office suite proficiency
Certification
- First Aid, 08/25
- IT Professionals, 05/01/17
Hobbies and Interests
- Volunteering
- Sports
- Music
Languages
- English
- Punjabi
- Hindi
Accomplishments
- Team Member of the Month
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Senior Fibre Technician
Civtec Ltd
05.2019 - 03.2025
Auckland and Wellington Field Engineer
NCR
02.2019 - 05.2019
Static and Patrolling Guard
On Point Limited (Armourguard)
04.2018 - 02.2019
Fiber Technician (Voluntarily)
Chorus
01.2018 - 04.2018
Static and Patrolling Guard
Frontline Security (Armourguard)
05.2017 - 03.2018
Customer Service (Owner)
Dhillon Enterprise
01.2013 - 04.2017
New Zealand Diploma in Systems Administration Level 6 - Network Services, Active Directory Services, Infrastructure Virtualisation, E-Communications (Project), Applied Communications, Automated System Deployment
Aspire2 International
New Zealand Diploma in Information Technology Technical Support Level 5 - Modern Data Communications, Database Development And Design, Systems And Applications Support, Systems Installation And Maintenance, Application Design And Development, Applied Communications
Aspire2 International
High School -
SGRP School
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