Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

AMARPREET KAUR

LOWER HUTT,WGN

Summary

Management professional with over 5 years of experience in high-volume customer environments. Proficient in daily planning, operations management, roster creation, and inventory oversight. Demonstrated ability to enhance customer service and train staff in effective sales techniques. Recognized for strong organisational skills and capacity to manage multiple priorities efficiently.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Compliance Manager

New World
Porirua , Wellington
04.2024 - Current
  • Conducted regular audits to assess adherence to compliance standards.
  • Trained staff on compliance protocols and best practices.
  • Reviewed and updated internal control systems for effectiveness.
  • Maintained detailed records of all compliance-related activities.
  • Assist in developing training materials for employees on compliance requirements.
  • Completed internal and external audits according to established procedures.
  • Met food safety goals by coordinating compliance strategies, establishing procedures and enforcing policies.
  • Served as a primary contact with regulators during external audit reviews.
  • Built positive working relationships with other department managers through effective communication.
  • Completed routine and incident-related documentation.

DUTY MANAGER

NEW WORLD RAILWAY METRO
06.2023 - Current
  • Supervise and guide the employees
  • Organise all store operations and allocate responsibilities to personnel.
  • Cash Handling.
  • Deal with complaint from customer
  • Inspect the area in the store and resolve issues that may arise
  • Plan and oversee in-store promotional events and display
  • Ensure the store fulfils all legal health and safety guidelines.
  • Train new hires.
  • Uphold and enforces company policies.

RESTAURANT MANAGER

Simply Indian Restaurant
03.2019 - 06.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer receiving exceptional food and service
  • Carefully interviewed, selected, trained, and supervised staff
  • Reconciled cash and credit card transactions to maintain accurate records
  • Correctly calculated inventory and ordered appropriate supplies
  • Strategically developed effective marketing plans to increase sales and profits while managing costs
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
  • Prepared for and executed new menu implementations.

STORE MANAGER

Habitual Fix
11.2018 - 03.2019
  • Managed inventory control, cash control and store opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

STORE MANAGER

Pita Pit
08.2016 - 11.2018
  • Managed inventory control, cash control and store opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Reviewed and monitored scheduling, purchases, and other expenses to maintain quarterly budget
  • Approved regular payroll submissions for employees.

ASSISTANT OPERATION MANAGER

Karvat Cover More Assist Pvt Ltd
08.2007 - 05.2015
  • Coordinated with General Manager in different operational issues and promotional activities
  • Supervised operations team to support operational excellence and excellent customer service
  • Developed and maintain operational guidelines for staff
  • Educated operations team on best practices, company policies and service excellence standards.

Education

Graduate Diploma in Business Management -

Wellington Institute of Technology
Petone, WGN
07.2016

Master of Computer Science | Information Technology -

Indira Gandhi National Open University
New Delhi
07.2012

Bachelor of Arts -

Guru Nanak Dev University
06.2007

Skills

  • Teamwork and Collaboration
  • Problem solving
  • Internal auditing
  • Audit support
  • Staffing, training and sales Reporting
  • Menu Pricing and Writing
  • Delegating Assignments and Tasks
  • MS Office
  • Work planning and prioritizing
  • Customer Service
  • Inventory Management
  • Legal Standards
  • Ethics management
  • Compliance auditing and regulatory reporting
  • Customer relationship management

Certification

  • Food and Safety certificate
  • LCQ Certificate
  • Duty Manager Certificate

References

Marcus Anderson

0274071022

Owner, New World Railway Metro

Timeline

Compliance Manager

New World
04.2024 - Current

DUTY MANAGER

NEW WORLD RAILWAY METRO
06.2023 - Current

RESTAURANT MANAGER

Simply Indian Restaurant
03.2019 - 06.2023

STORE MANAGER

Habitual Fix
11.2018 - 03.2019

STORE MANAGER

Pita Pit
08.2016 - 11.2018

ASSISTANT OPERATION MANAGER

Karvat Cover More Assist Pvt Ltd
08.2007 - 05.2015

Graduate Diploma in Business Management -

Wellington Institute of Technology

Master of Computer Science | Information Technology -

Indira Gandhi National Open University

Bachelor of Arts -

Guru Nanak Dev University

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