Caring Social Worker offering quickly building trust, hope and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families. Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills.
Overview
17
17
years of professional experience
Work History
Activities Coordinator
Iona home
Oamaru, Oamaru
02.2024 - 11.2025
Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
Collaborated with other staff members to integrate therapeutic activities into the overall care plan for participants.
Adapted activities to meet the diverse needs and interests of participants, including those with physical or cognitive limitations.
Planned, organized or led exercise routines, athletic events or arts and crafts.
Facilitated group activities, fostering a sense of community and encouraging social interaction among participants.
Assisted in the planning of special events such as holiday celebrations and fundraisers.
Provided emotional support and encouragement to participants, fostering a positive and inclusive environment.
Meat Process Worker
Alliance Group Pukeuri Plant
Oamaru, Oamaru
06.2020 - 06.2023
Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.
Followed company policies and procedures strictly during entire shift hours for optimal performance results.
Transported raw materials from storage areas into production area for further processing.
Cut, wrapped, weighed and labeled orders for customers.
Trained new staff in butchering techniques, safety protocols, and customer service.
Skillfully operated cutting tools and machinery to trim, slice, and cut meat according to customer specifications.
Used powered equipment such as saws, knives, and skinner machines to complete efficient meat processing.
Labeled packages with product name, weight, price and expiration date as per company policy.
Conducted quality inspections of meat deliveries to ensure compliance with health regulations.
Maintained a clean and sanitary work environment by adhering to strict hygiene protocols.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Agent
Trustpower
Oamaru, Oamaru
03.2009 - 03.2020
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Negotiated deals and handled complaints or objections.
Developed relationships with customers by providing excellent customer service.
Greeted and assisted customers to foster positive experiences.
Education
Level 4 - Social Services in Mental Health And Wellbeing
Ara Institute of Canterbury
Timaru, NZ
05-2025
Skills
Communication
Mental health assistance
Community integration
Crisis management
Recreational activities
Verbal and written communication
Attention to detail
Daily living assistance
Behavioral support
Professional boundaries
Active listening
Empathy and patience
Cultural sensitivity
Confidentiality and privacy
Clean driving record
Emotional support
Critical thinking
Relationship building
Skill building
Crisis intervention
Timeline
Activities Coordinator
Iona home
02.2024 - 11.2025
Meat Process Worker
Alliance Group Pukeuri Plant
06.2020 - 06.2023
Sales Agent
Trustpower
03.2009 - 03.2020
Level 4 - Social Services in Mental Health And Wellbeing
Ara Institute of Canterbury
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