Amber Cooper
Foxton,MWT
Summary
Dedicated Customer Service Representative with a strong background in enhancing customer satisfaction and driving company success. Skilled in building rapport and fostering partnerships to support business growth. Demonstrates a positive attitude and commitment to teamwork.
Overview
15
15
years of professional experience
Work History
Retail Assistant Manager
Discount Tobacconist NZ LTD
Roslyn , Palmerston north
08.2019 - Current
- Supervised daily operations to ensure smooth store functionality.
- Trained and mentored staff on product knowledge and customer service techniques.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Cultivated loyal customer base by providing excellent customer service.
- Inventory management
Retail Worker
Briscoes
, Palmerston North
07.2017 - 07.2019
- Assisted customers with product selections and inquiries.
- Managed inventory levels and organized stock on shelves.
- Operated point-of-sale systems for customer transactions.
Bar Staff Member
Terrace Tavern
Roslyn , Palmerston North
03.2013 - 06.2014
- Provided exceptional customer service in a fast-paced bar environment.
- Prepared and served a variety of beverages to patrons efficiently.
- Maintained cleanliness and organization of bar area throughout shifts.
- Greeted customers and provided excellent customer service.
Childcare Assistant Teacher
Cubby House
Roslyn , Palmerston North
01.2013 - 04.2014
- Supervised playgrounds and other recreational areas to ensure safety of the children at all times.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
Childcare Assistant
ABC Foxton Beach
Foxton beach , Foxton
11.2011 - 01.2013
- Supervised children's activities to ensure safety and engagement.
- Organized educational materials and play equipment for daily use.
- Assisted in implementing age-appropriate learning programs and activities.
Education
Freyberg High School
Roslyn , Palmerston North Skills
- Cash handling
- Client relationship management
- Store operations
- Time management
- Effective communication
- Retail operations
- Cash reconciliation
- Positive attitude
Timeline
Retail Assistant Manager
Discount Tobacconist NZ LTD
08.2019 - Current
Retail Worker
Briscoes
07.2017 - 07.2019
Bar Staff Member
Terrace Tavern
03.2013 - 06.2014
Childcare Assistant Teacher
Cubby House
01.2013 - 04.2014
Childcare Assistant
ABC Foxton Beach
11.2011 - 01.2013
Freyberg High School