Summary
Overview
Work History
Education
Skills
Timeline
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Amber Day

Huapai,AUK

Summary

Dynamic and dedicated professional with extensive experience in luxury hospitality, including my roles on various Super Yachts around New Zealand. I excel in customer service and team leadership, ensuring exceptional guest experiences. My attention to detail and problem-solving skills have consistently enhanced service quality, making me a valuable asset in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Stewardess

M/Y WW and M/Y Rua Moana
, NZ
12.2024 - Current

On charter vessel WW and Rua Moana, I work as one of their contract stewardesses. Primarily attending day cruising charters. I am responsible for the service of drinks and canapés, housekeeping, and crowd control. WW and Rua Moana maintains a very high standard of luxury cruising around Auckland, New Zealand

Deck Stewardess

M/Y Pacific Mermaid
, NZ
07.2024 - 12.2025

One of two full time Deck/Stews onboard Charter/Private M/Y Pacific Mermaid. Being a deck/stew, I was responsible for all aspects of the interior and exterior, including laundry, service, housekeeping, wash downs, teak maintenance, watch keeping, stainless maintenance, line handling, and occasionally cooking for the crew.

Senior Waitress

Hallertau Resturant/Brewbar
Riverhead , Auckland
11.2021 - 12.2024

Hallertau is a very busy hospitality environment; as a waitress, I am capable of managing groups of up to 100 people at once. In working at Hallertau I have developed an extensive knowledge of craft beers and a great knowledge of our local wines. I have skills in customer service, bartending, supervising new staff, as well as training. One of my main duties is to oversee junior staff and ensure they are working to their best potential and using correct table service. I am also fully barista trained.

Bartender

Sunset Bar
Sudima Hotel, Auckland CBD
01.2024 - 04.2024

Sunset Bar is a high-end cocktail lounge and bar. As a bartender, I am able to make and create all classic cocktails. As well as the special 'sunset' cocktail list. Along with the mixology techniques I learned, I also engage with the patrons to take bar orders and drinks, ensuring they have the best experience possible.

Education

Superyacht Crew Level 3 Certificate -

Manukau Institute of Technology
Auckland, NZ
01-2024

High School Diploma -

Kaipara College
Auckland
12-2023

Skills

  • Communication skills
  • Team leadership
  • Problem solving
  • Time management
  • Customer service
  • Team collaboration
  • Attention to detail
  • Customer/Client relations

Timeline

Stewardess

M/Y WW and M/Y Rua Moana
12.2024 - Current

Deck Stewardess

M/Y Pacific Mermaid
07.2024 - 12.2025

Bartender

Sunset Bar
01.2024 - 04.2024

Senior Waitress

Hallertau Resturant/Brewbar
11.2021 - 12.2024

Superyacht Crew Level 3 Certificate -

Manukau Institute of Technology

High School Diploma -

Kaipara College
Amber Day