Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Amber-lee de Silva

Thames,Waikato

Summary

I am responsible, reliable and hardworking. I give my best to everything I do and thrive under pressure. I enjoy interactions with people and am friendly and approachable. I have 20 years customer service experience.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Subway Thames
04.2021 - Current
  • Day to day running of restaurant
  • Staff management and training
  • Daily banking
  • Ordering of supplies
  • Invoicing
  • Preparation and baking onsite
  • Staff rosters
  • References
  • Paula Mackie (former owner until December 2024 - 0212268618)
  • Yoshimi Meme (former manager until December 2024 - 021774054)

Dickson Holiday Park Thames
07.2019 - 04.2021
  • Greeting and checking in guests
  • Cleaning and up keep of all accommodation and common rooms
  • Reference
  • Cindy Kurtz – 0279597157

Mobil Service Station Kopu
10.2016 - 02.2018
  • Sole charge forecourt assistant
  • Reference
  • Tracy Grey (former manager) - 0279248924

Education

Waitakere College
Waitakere City, AUK

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff supervision
  • Task delegation
  • Staff management
  • Workload management
  • Retail operations
  • Employee scheduling
  • Customer rapport
  • Recruiting and interviewing
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Cost control
  • Employee supervision
  • Compliance
  • Customer service and satisfaction

Timeline

Assistant Manager

Subway Thames
04.2021 - Current

Dickson Holiday Park Thames
07.2019 - 04.2021

Mobil Service Station Kopu
10.2016 - 02.2018

Waitakere College

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Amber-lee de Silva