Amber Williams
Springston,CAN
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a fresh start in the beauty industry whilst adapting my clinical skills to continue clean practises and wanting to expand my knowledge to succeed in the beauty industry.
Overview
9
9
years of professional experience
Work History
Emergency Response Officer
TUNSTALL
09.2021 - 06.2023
- Enhanced emergency response times by streamlining communication protocols and optimising team collaboration.
- Ensured accuracy of information entered into computer-aided dispatch systems for efficient record keeping and resource management.
- Reduced response times with effective communication strategies for better coordination among team members.
- Achieved successful emergency resolutions by establishing strong collaboration between local authorities, medical personnel, and other relevant parties.
- Determined emergency situation and developed plan of action.
- Handled sensitive information diligently, maintaining confidentiality while adhering to legal requirements surrounding data privacy laws in emergency management scenarios.
- Improved team performance through regular training sessions and skill development workshops.
Resource Coordinator
Nucleus Network
11.2020 - 09.2021
- Create and maintain staff rosters to ensure that there are adequate numbers of trained staff to undertake clinical study procedures in accordance with clinical trial protocols.
- Assist in the design, preparation and/or review of relevant study task pads as assigned by study workflows.
- Provision of resourcing daily updates; providing all supervisors with updates to dosing times and determination of impact for other teams.
- Development and maintenance of dosing schedules in collaboration with the Pharmacy, Laboratory, Project Management Team and The Senior Medical Officer.
- Review future scheduled studies and assist in the forward planning for additional casual resource.
- Roster casual staff in the most cost effective way, utilising permanent staff if and where applicable.
- Assist the nurse management team/ Clinical nurse supervisor where necessary with unforeseen delays with the clinical unit and organise sufficient and appropriately trained staff.
- Review and approve submitted timesheets for accuracy and completeness according to the roster and flag an discrepancies with the Nurse unit manager.
Clinical Unit Assistant
Nucleus Network
04.2019 - 11.2020
- Maintained strong education of medical terminology and information regarding medications.
- Obtained biological specimens for ordered tests and help laboratory with preparing transport.
- Monitored participants vitals such as temperature, blood pressure and ECG's.
- Undergone several level 3 training to expand knowledge on studies.
- Processed patient specimens according to priority and documented results.
- trained new staff in all clinical areas including how to manage a tight schedule and/or when to escalate appropriately.
- Attained skills for receptionist duties and filled in when necessary.
- Helped manage over 100 outpatients per day in busy periods.
Bookkeeper
J.K Williams PTY LTD
04.2018 - 03.2020
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Volunteer
Archerfield Drift Park
03.2018 - 09.2019
- Assisted with special events and programs.
- Ensured accurate race results by assisting with timing equipment set-up, maintenance, and data collection throughout the event.
- Work where i was needed whether that was at the front gate dealing with customers and paperwork and/or canteen
- Administered appropriate wound care techniques for various types of injuries, promoting faster healing and reducing complications.
- Increased employee awareness of safety precautions through regular presentations on first aid best practices.
Sales Assistant
ICE Design
03.2017 - 04.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
Crew Member
Hungry Jacks
09.2014 - 03.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Comestic Tattooing
Cecilia Cole Academy
Gold Coast12-2024
HLTINF005 Maintain Infection Prevention
Ezetraining
Online11-2024
The Ultimate Brow Masterclass
LXA Academy
Online12-2023
Certificate 3 in Pathology Collection
Tafe Queensland
Gold Coast01-2018
Certificate 3 in Assistant Nursing
Tafe Queensland
Gold Coast, QLD01-2017
Skills
- Customer service
- Organisational skills
- Analytical thinking
- Team building
- Basic life support
- Working autonomously
- Planning and Coordination
- Crisis Management
- Good communication skills
- Time Management
Timeline
Emergency Response Officer
TUNSTALL
09.2021 - 06.2023
Resource Coordinator
Nucleus Network
11.2020 - 09.2021
Clinical Unit Assistant
Nucleus Network
04.2019 - 11.2020
Bookkeeper
J.K Williams PTY LTD
04.2018 - 03.2020
Volunteer
Archerfield Drift Park
03.2018 - 09.2019
Sales Assistant
ICE Design
03.2017 - 04.2018
Crew Member
Hungry Jacks
09.2014 - 03.2016
Comestic Tattooing
Cecilia Cole Academy
HLTINF005 Maintain Infection Prevention
Ezetraining
The Ultimate Brow Masterclass
LXA Academy
Certificate 3 in Pathology Collection
Tafe Queensland
Certificate 3 in Assistant Nursing
Tafe Queensland
Similar Profiles
Sylvia JeongSylvia Jeong
Pharmacist at Chemist Warehouse Tunstall SquarePharmacist at Chemist Warehouse Tunstall Square
Amie FoxAmie Fox
Cleaner at Brian TunstallCleaner at Brian Tunstall
Julie TennantJulie Tennant
Kitchen manager/cook at Tunstall HealthcareKitchen manager/cook at Tunstall Healthcare
Aly Asker MirzaAly Asker Mirza
Veterinarian at Canterbury VetsVeterinarian at Canterbury Vets
Samantha OrlowskiSamantha Orlowski
Cleaner at synlait, PpcsCleaner at synlait, Ppcs