Amber Mckain
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Salesperson/Receptionist
Fitzone
11.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email and telephone,
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Front of House Team Member
L N P Cafe
11.2020 - 11.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Assisted staff with filing, scanning and copying documents during peak schedules to support administrative duties and utilize time management skills.
- Distributed food to waiters and waitresses to serve to customers.
Education
Bachelor of Business - Accounting And Business Management
University of Waikato
Hamilton, NZ11.2025
High School Diploma -
Paeroa College
Paeroa, NZ11.2022
Skills
- Reception Desk Management
- Reminder Calls
- Organization Skills
- Office Administration
- Answer Telephone Calls
- Appointment Booking
- Google Docs
- Meeting Preparation
Accomplishments
- Earned Head Student in 2022.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Recognized by customers nice and polite service.
Timeline
Salesperson/Receptionist
Fitzone
11.2021 - Current
Front of House Team Member
L N P Cafe
11.2020 - 11.2021
Bachelor of Business - Accounting And Business Management
University of Waikato
High School Diploma -
Paeroa College
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