Amber Middleton
AUK,Pukekohe
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2023 - 02.2024
- Operated cash register and POS system
- Provided friendly and welcoming service to customers
- Memorised full menu and off-menu items
- Monitored inventory levels and restocked supplies as needed
- Managed staff schedules and breaks
Crew Member
Burger King
05.2021 - 11.2022
- Completed opening and closing tasks, including cleaning, setting up stations, and restocking supplies
- Followed proper food health and safety practices
- Thoroughly cleaned and organised the store
- Stayed updated on store policies
- Addressed customer complaints and concerns
- Managed shifts and staff breaks
- Assisted management with inventory control and stock orders
Crew Member
McDonalds
11.2019 - 02.2021
- Kept the restaurant lobby, front counter, and bathrooms clean and tidy
- Prepared and served food quickly and freshly
- Followed safety guidelines for operating equipment like grills, fryers, and slicers
- Trained new staff members
- Entered orders into the POS system, including customisations and allergies for the kitchen
- Maintained safe food handling practices to prevent cross-contamination
Education
High School Diploma -
Pukekohe High School
Pukekohe, NZSkills
- Problem-solving
- Attention to detail
- Safe food handling
- Excellent memory
- POS systems
- Inventory management
Certification
- BeSafe Training Certificate
- Forklift License
- Full License
Timeline
Barista
Starbucks
03.2023 - 02.2024
Crew Member
Burger King
05.2021 - 11.2022
Crew Member
McDonalds
11.2019 - 02.2021
High School Diploma -
Pukekohe High School
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