"I'm a cheerful person who loves life and is always ready to help and encourage others. I approach my work with dedication, responsibility, and attention to detail, ensuring each task is completed thoroughly.
Overview
12
12
years of professional experience
Work History
Cafe Worker
Coffee Culture Cafe & Eatery
01.2024 - 09.2024
Produced food and drink products adhering to company quality and quantity standards.
Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
Online Shop Owner
SELF EMPOLYED
06.2012 - 07.2022
Analyzed sales data regularly to identify trends, adapt strategies, and optimize store performance over time.
Reduced operating costs by negotiating with suppliers for better pricing and shipping terms on products.
Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
Adviser
EVISA
04.2017 - 10.2017
Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Developed and implemented student guidance plans to foster academic success.
Presenter
TELEVISON STATION
12.2012 - 08.2014
Wrote and scripted show.
Created engaging introductions for music, guests and other features throughout show.
Education
Some College (No Degree) - BROADCASTING AND HOSTING
UNIVERSITY OF COMMUNICATION OF ZHEJIANG
GD LEVEL 7 - BUSINESS
AWI
AUCKLAND
07.2019
Skills
SALES EXPERIENCE
COMMUNICATION SKILL
Product presentation
Issue Resolution
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Interests
Documenting and sharing travel experiences
I enjoy helping others and giving back to the community
Photography
Timeline
Cafe Worker
Coffee Culture Cafe & Eatery
01.2024 - 09.2024
Adviser
EVISA
04.2017 - 10.2017
Presenter
TELEVISON STATION
12.2012 - 08.2014
Online Shop Owner
SELF EMPOLYED
06.2012 - 07.2022
Some College (No Degree) - BROADCASTING AND HOSTING
UNIVERSITY OF COMMUNICATION OF ZHEJIANG
GD LEVEL 7 - BUSINESS
AWI
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