Summary
Overview
Work History
Skills
Timeline
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Amber Oliver

Hamilton,WKO

Summary

Dedicated Customer Service professional with the exact experience and knowledge required for this position. Organized, hardworking and dependable, always willing to take on new challenges and tasks.

Team player with a positive attitude and passionate about promoting lasting customer satisfaction.

Overview

17
17
years of professional experience

Work History

Director/Office Manager

Bernie Fama Panel & Paint
04.2019 - Current
  • Processing invoices
  • Contacting customers regarding claims, quotes and repairs
  • Booking quotes and repair times
  • Weekly payroll using MYOB
  • Dealing with all major insurance companies
  • First point of contact for all enquires via phone, email or in person.
  • Amazing customer service
  • Processing all bank transactions

Parts Specialist

Truckstops Hamilton
08.2006 - 04.2020
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone
  • Processed parts invoices
  • Ordered parts from suppliers
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Stocked storage areas with merchandise from new and secondhand trucks.
  • Stocktaking
  • Kept showroom stocked with merchandise on display
  • Kept warehouse organized with locations and storage for each part

Skills

  • Business Development
  • Business Administration
  • Project Management
  • Staff management
  • Verbal and written communication

Timeline

Director/Office Manager

Bernie Fama Panel & Paint
04.2019 - Current

Parts Specialist

Truckstops Hamilton
08.2006 - 04.2020
Amber Oliver