Amber Francis Simpson
Auckland,AUK
Summary
Proficient in maintaining high food quality and presentation while supervising kitchen operations. Known for effective communication and organizational skills that drive team efficiency and enhance customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cook Shift Leader
Andrew Kulensingham
Welcome Bay, Tauranga
01.2019 - 12.2025
- Supervised kitchen staff during meal preparation and service shifts.
- Trained new cooks on food safety and cooking techniques.
- Monitored food quality and presentation before serving to customers.
- Communicated effectively with front-of-house staff for timely service.
- Assisted in menu planning to enhance customer dining experience.
- Ensured kitchen staff followed health and safety regulations.
Hospitality Events/Administrative Assistant
Promise Keepers- Cecelia Mcgregor
Lynfield, Auckland
03.2013 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Kitchen Cook Eden Roskill Softball Club
Brent Henare/Bobbi Moana
Wesley, Auckland
10.2022 - 06.2024
- Maintained cleanliness and organization of kitchen workstations during shifts.
- Responded promptly to special dietary requests from customers during service.
- Executed proper food storage techniques to minimize waste and maintain quality.
- Followed health and safety standards when handling food items.
- Organized kitchen storage areas to maintain cleanliness and orderliness.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Facilitated a team-oriented environment to increase efficiency and productivity.
- Monitored food quality and presentation before serving to ensure customer satisfaction.
- Controlled food waste by efficiently planning meal portions and utilizing leftovers.
Commis Chef
Delaware North Joe
Auckland Airport, Auckland
08.2017 - 02.2018
- Assisted in food preparation and ensured ingredients were fresh and properly stored.
- Maintained cleanliness of kitchen equipment and adhered to food safety standards.
- Participated in training sessions to learn new cooking techniques and kitchen operations.
- Prepared and cooked food items according to recipes, portioning, and presentation specifications.
- Ensured all food was stored properly in accordance with safety regulations.
- Maintained a clean working area at all times in compliance with health codes.
- Followed proper plate presentation techniques when serving dishes.
Education
Some College (No Degree) -
- NZMA Trave & Tourism
- NZMA Bar & Hospitality
- NZMA Cookery
- Faith Bible College lvl 4
- UAO social Work
Skills
- Food safety
- Menu planning
- Staff supervision
- Inventory management
- Cooking techniques
- Customer satisfaction
- Team collaboration
- Organizational skills
- Effective communication
- Health and safety compliance
- Food presentation
- Waste reduction
- Recipe creation
- Special events
- Menu pricing
Certification
- Level 3 Cookery
- Level 4 Christian Studies
- Health & Safety
References
Eden Roskill Softball Club; Brent Henare - 021443208, Bobby Moana - 0212933208
Promise Keepers Events; Cecelia Mcgregor - 0212529731
Faith Bible College; Andrew Kulensingham -02102373033
New Orleans Chicken & Waffles; Joe - 0272457116
Timeline
Kitchen Cook Eden Roskill Softball Club - Brent Henare/Bobbi Moana
10.2022 - 06.2024
Cook Shift Leader - Andrew Kulensingham
01.2019 - 12.2025
Commis Chef - Delaware North Joe
08.2017 - 02.2018
Hospitality Events/Administrative Assistant - Promise Keepers- Cecelia Mcgregor
03.2013 - 07.2025
Western Springs College - Some College (No Degree),
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