Amelia Gundry
Silverdale
Summary
I am a confident, quick-learning, and aspiring person who drives to succeed with a positive attitude. Always intrigued and motivated to learn new things and provide assistance to peers. I have a good work ethic and am reliable when it comes to my responsibilities and tasks.
I am looking for the opportunity to work with a team in an industry that will provide a challenging pathway and career whilst growing my knowledge.
Overview
2
2
years of professional experience
Work History
Salon Assistant
Nicole Leah Hair Boutique
05.2024 - Current
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support scheduled customers.
- Processed payments, entering sales in register for prompt customer service.
- Answered telephone calls to provide information and schedule new appointments including the use of the salon CRM system "Timely".
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
Hospitality Team Member and Trained Barista
Beaufort + Co
09.2022 - Current
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Proficient in operating cash registers, processing payments, and handling cash.
- Provided high quality customer service and inquiries via phone and online communication including the use of our basic CRM system "Eveve".
Education
Long Bay College
Long Bay, NZSkills
- Strong teamwork
- Food safety awareness
- Reliability and punctuality
- Initiative and Self-motivation
- Guest relations
- Time management
- Problem-solving
- Relationship building
- Multitasking Abilities
Awards
- Recipient of 1st place in Northcross Intermediate Showquest 2020
- Recipient of Long Bay College megacrew 2021
Timeline
Salon Assistant
Nicole Leah Hair Boutique
05.2024 - Current
Hospitality Team Member and Trained Barista
Beaufort + Co
09.2022 - Current
Long Bay College
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