Amelia Hossack
Wellington
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Kmart
12.2024 - 07.2025
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall satisfaction and loyalty.
- Managed cash drawer and balanced end-of-day reports efficiently.
- Trained new cashiers on operational procedures and customer service standards.
Decant worker
Kmart Rotorua
11.2022 - 12.2024
- Maintained cleanliness and organization of decant areas, adhering to safety standards.
- Collaborated with team members to optimize space utilization in storage areas.
Sales Assistant
Kmart Rotorua
05.2022 - 11.2022
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Maintained store presentation by organizing merchandise displays and restocking shelves regularly.
- Collaborated with team members to achieve daily sales goals and improve overall customer satisfaction.
Education
NCEA LVL 2 -
Western Heights High School
Rotorua, NZ10-2024
Skills
- Active listening
- Friendly, positive attitude
- Reliable and trustworthy
- Multitasking
- Leadership skills
- Customer service
- Reliability and punctuality
- Cash handling
Timeline
Customer Service Cashier
Kmart
12.2024 - 07.2025
Decant worker
Kmart Rotorua
11.2022 - 12.2024
Sales Assistant
Kmart Rotorua
05.2022 - 11.2022
NCEA LVL 2 -
Western Heights High School