Amelia Rowe
Christchurch,CAN
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist
City Fitness
04.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Retail Assistant
Glassons
06.2023 - 03.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
Checkout Operator
Mitre 10
09.2022 - 03.2024
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Restocked and organized merchandise in front lanes.
Waitress
Lone Star
06.2023 - 01.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Real Estate Licence - Real Estate
Open Polytechnic
Christchurch05-2025
High School Diploma -
Christchurch Girls' High School
Christchurch, NZ08-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Typing speed
- Tech-Savvy
- Strategic planning
- Security awareness
- Database administration
- Front desk operations
- Phone etiquette
- Positive and professional
- Recordkeeping and bookkeeping
Timeline
Receptionist
City Fitness
04.2025 - Current
Retail Assistant
Glassons
06.2023 - 03.2025
Waitress
Lone Star
06.2023 - 01.2024
Checkout Operator
Mitre 10
09.2022 - 03.2024
Real Estate Licence - Real Estate
Open Polytechnic
High School Diploma -
Christchurch Girls' High School
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