Amelie Helmling
Auckland,West Harbour
Summary
Detail-oriented team player with background in various office settings. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to offering exceptional assistance to team members and clients. Experience delivering customer service and administrative excellence. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat.
Overview
8
8
years of professional experience
Work History
Picking citrus fruits
Kaiaponi Farms
05.2023 - 06.2023
- Picked and arranged fruit following specified instructions
- Selected fruit to be harvested by studying size, shape, and color
- Removed and discarded damaged fruits to improve harvest quality
- Loaded and unloaded fruit boxes with care to maintain quality and condition
Duty Manager FOH
King Tide Eatery
12.2022 - 02.2023
- Lead the day-to-day operation
- Ensuring employee productivity
- Monitoring efficiency of all processes and creating a positive work environment for employees
- Developed and implemented new procedures to improve operational productivity
- Handled customer complaints, resolved issues
- Make personal recommendations regarding food and beverage choices
- Coordinate the restaurant set-up based on anticipated dining counts and requirements
- Train and develop team members to reach their full potential
- Ensuring all requirements of sales and supply of liquor act
- Making coffee and cocktails
Accountant
LILLYDOO GmbH
10.2016 - 06.2022
- Started as HR & F&A Assistant / Office Management
- Accounts Payable and Accounts Receivable
- Daily Bank Reconciliations (receipting customer payments, allocating supplier payments, completing journal entries,...) of all three sub companies
- Daily preparing and processing of financial transactions of all three sub companies
- Main responsible for over 200,000 debtors
- Reconciling and maintaining supplier accounts
- Collaboration in month end process, completing monthly general ledger reconciliation and variance analysis for everything related to debtors
- Continuous improvement, process documentation, and general finance administration
- Support the ongoing implementation of a new ERP platform
- Right hand of tax advisor, preparing GST returns and calculations
- Responsible for official reportings: Intrastat, Bundesbank reporting for foreign payments, artists' social insurance fund, statistical reports to the state office, recapitulative reporting (intra-community transfer of goods)
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues
- Reviewed business operations and obligations to help organization function at acceptable level
- Partnered with auditors to track errors and add contributions to maintain accuracy
- Trained new employees on accounting principles and company procedures
- Ad hoc duties
- Liaising with customers, suppliers, ...
Commercial Clerk
Sheraton Frankfurt Airport Hotel & Conference Center
06.2016 - 07.2016
- Accounts Receivable
- Maintaining the billing system
- Generating invoices and account statements
- Performing account reconciliations
Guest Service Agent & Night Manager
The Westin Grand Frankfurt
08.2015 - 05.2016
- All aspects of front desk operations (i.e. check-in & check-out of guests, answering phone calls, data entry, perform wake-up calls, ...)
- Assisting with reservations
- Handling guest requests and complaints
- Ensuring guest satisfaction
- Ensuring security is effectively managed at all times
- Perform accounting daily closing
- File documents
- General administration
- Assisting with office duties
Education
Human Design Coaching -
Ethical Coaching Institute
05.2023
Accountant -
Steuer-Fachschule Dr. Endriss
10.2021
Yoga Teacher -
Shiva Yoga Frankfurt
05.2020
Hotel Management -
Hilton Frankfurt Airport & Hilton Garden Inn Frankfurt Airport
06.2015
Skills
- Excellent communication skills, both written and verbal
- Outstanding planning and organisational skills with strong attention to detail
- Can do attitude
- Ability to work under pressure and complete tasks in a timely manner
- Quick thinking
- Team player, flexible and the ability to collaborate
- Ability to work autonomously and independently
- Accuracy, timeliness, and prioritising skills
- Adaptable to fast-paced and changing environments
- Passion for maintaining high levels of data integrity
- Excellent IT competency, including the ability to learn new systems as they are introduced
- Strong Microsoft Office skills, Licence Controller Qualification
Personal Information
- Place of Birth: Heppenheim, Germany
- Date of Birth: 08/06/93
Timeline
Picking citrus fruits
Kaiaponi Farms
05.2023 - 06.2023
Duty Manager FOH
King Tide Eatery
12.2022 - 02.2023
Accountant
LILLYDOO GmbH
10.2016 - 06.2022
Commercial Clerk
Sheraton Frankfurt Airport Hotel & Conference Center
06.2016 - 07.2016
Guest Service Agent & Night Manager
The Westin Grand Frankfurt
08.2015 - 05.2016
Human Design Coaching -
Ethical Coaching Institute
Accountant -
Steuer-Fachschule Dr. Endriss
Yoga Teacher -
Shiva Yoga Frankfurt
Hotel Management -
Hilton Frankfurt Airport & Hilton Garden Inn Frankfurt Airport
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