Amethyst Soloman
Central Hawkes Bay,Waipukurau
Summary
A proactive and safety-focused professional with over four years of leadership experience in hospitality, manufacturing, and site operations. Known for strong communication, adaptability, and a hands-on work ethic, I bring expertise in quality assurance, team coordination, and health and safety compliance. A certified Site Safe Card holder, I thrives in fast-paced environments and is committed to maintaining efficient and professional workspaces.
Overview
2026
2026
years of professional experience
Work History
Site Supervisor
JDz Steel Ltd
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Provided feedback to workers on job performance and safety procedures.
Quality Control Inspector
Ovation
07.2024 - Current
- Collaborated closely with production team members to identify, communicate, and resolve quality-related issues, ensuring alignment with overall production objectives and quality standards.
- Conducted detailed inspections of finished products, meticulously evaluating functionality, visual appearance, and conformity to technical specifications to ensure compliance with established quality benchmarks.
- Performed thorough inspections of both incoming and outgoing materials, verifying accuracy, completeness, and conformity to set quality and specification standards to prevent defects from entering or leaving the production line.
- Documented and escalated recurring quality issues to supervisors and cross-departmental teams, leveraging collaborative problem-solving methods to identify the underlying causes and implement corrective and preventive measures.
- Identified, analyzed, and thoroughly documented quality discrepancies, providing comprehensive reports to management for the development and execution of effective resolutions aimed at improving product quality.
- Actively monitored product non-conformities, swiftly taking corrective actions in accordance with quality control protocols to ensure consistent product quality and uphold customer satisfaction.
- Maintained and updated detailed records of quality control activities, test results, and inspection reports, ensuring full compliance with internal and external audit requirements and quality management systems.
- Rigorously followed established standard operating procedures (SOPs) for conducting inspections and tests, ensuring consistency, accuracy, and reliability in all quality assessments and evaluations.
Manager
Copper Pot
08.2018 - 03.2024
- Team Leadership & Development: Skilled in managing, mentoring, and motivating teams to achieve peak performance, fostering a collaborative and productive work environment.
- Conflict Resolution & Employee Relations: Adept at resolving staff conflicts by addressing concerns proactively and finding effective solutions to maintain team harmony.
- Workflow Optimization & Process Improvement: Expertise in identifying bottlenecks and streamlining operations to enhance productivity and efficiency across various business functions.
- Budget & Cost Management: Experienced in managing budgets, controlling costs, and making strategic financial decisions to maximize profitability and ensure fiscal responsibility.
- Customer Service Excellence: Focused on delivering exceptional customer experiences through quality control, prompt resolution of issues, and continuous improvement of service protocols.
- Quality Control & Compliance: Strong background in ensuring products and services meet high standards, while maintaining compliance with industry regulations, safety codes, and health guidelines.
- Inventory & Resource Management: Proficient in managing inventory, optimizing stock levels, reducing waste, and ensuring timely replenishment to support business operations.
- Strategic Planning & Promotions: Expertise in developing and executing promotional strategies and marketing plans that drive revenue growth and enhance customer engagement.
- Vendor & Supplier Relations: Built and maintained strong relationships with suppliers, negotiating favorable terms and ensuring smooth supply chain operations.
- Staff Training & Cross-Training: Experienced in training and cross-training staff to enhance team flexibility, performance, and engagement, ensuring optimal service delivery across all roles.
Sandwich Artist
Subway
01.2018 - 11.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Executed sandwich artistry duties with very low occurrence of errors.
Front of House Employee
McCauleys Cafe
01.2017 - 03.2018
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
High School Diploma -
Central Hawkes Bay Collage
Waipukurau, NZ11-2018
Skills
- Leadership & Team Management
- Proven ability to lead diverse teams across hospitality, manufacturing, and construction industries
- Skilled in inducting new employees, assigning roles, and overseeing performance
- Experience in conducting team meetings, offering hands-on and theoretical training, and encouraging professional growth
- Maintains team morale and productivity through clear communication and positive reinforcement
- Efficient in preparing staff rosters based on business needs, employee availability, and budget constraints
- Capable of adjusting shifts in real-time to accommodate absences, emergencies, or peak-hour demands
- Holds a current Site Safe Card and upholds the highest standards of workplace safety
- Monitors on-site safety practices, especially on construction sites and in food production environments
- Experienced in managing and reporting workplace incidents, ensuring compliance with safety protocols
- Comfortable working in high-risk areas such as elevated platforms and temperature-sensitive zones
- Handles client interactions with professionalism, empathy, and calm under pressure
- Adept at resolving disputes with clients or employees, including managing intoxicated or disruptive individuals
- Responds to emails and customer inquiries promptly, maintaining a helpful and solution-focused tone
- Experienced in managing daily operations in high-paced environments, such as kitchens and production floors
- Handles purchase orders, inventory tracking, and full stock take processes
- Works within tight budgets while maintaining service quality and efficiency
- Competent in cash handling, using tills and Eftpos systems with accuracy and integrity
- Familiar with supervising welders, managing tasks on construction sites, and overseeing equipment use
- Comfortable operating around forklifts and enforcing safety rules during elevated work
- Quick to learn new tools, systems, and procedures—hands-on and theory-based
- Transparent communicator who keeps team members and management informed
- Highly dependable, honest, and takes initiative without needing micromanagement
- Maintains professionalism even in high-pressure situations, demonstrating strong situational awareness
Rostering & Shift Planning
Health, Safety & Compliance
Customer Service & Conflict Resolution
Operational & Financial Management
Technical & Practical Experience
Communication & Work Ethic
Languages
English
Full Professional
Maori
Full Professional
Timeline
Quality Control Inspector
Ovation
07.2024 - Current
Manager
Copper Pot
08.2018 - 03.2024
Sandwich Artist
Subway
01.2018 - 11.2019
Front of House Employee
McCauleys Cafe
01.2017 - 03.2018
Site Supervisor
JDz Steel Ltd
High School Diploma -
Central Hawkes Bay Collage
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