Ami Patel
Auckland
Summary
I am committed to achieving a collaborative and empathetic, fostering a positive and inclusive work environment, contributing to enhance patient care and outcomes. Proactive in fostering partnerships and collaboration with diverse stakeholders, including community organizations and healthcare providers, to promote health equity and reduce health disparities. A strong advocate for preventive care, education, and policy changes to create sustainable improvements in population health outcomes.
I am currently employed at Starship Child Health as a Wellbeing Coordinator. Experienced in developing and implementing comprehensive holistic wellness programs, and coordinating support services, in healthcare settings for all health professionals. Skilled in collaborating with interdisciplinary teams to enhance the physical, emotional, mental health, and overall wellbeing of professionals.
Overview
5
5
years of professional experience
Work History
Wellbeing Coordinator
Te Whatu Ora- Health New Zealand, Starship Child Health
09.2022 - Current
- Key Project Deliverables:
- Develop and maintain calendar/plan to provide overview of wellbeing initiatives with clear time frames for initiatives and monitor milestones
- Designed and delivered the following programmes: November Wellness month program, the December 12 Day of Christmas’, ‘Sunflowers for Starship, Winter Wellness Plan, and ‘Connecting back with Whānau across Starship for all kaimahi, which all involved coordinating external providers, multiple sites, engagement of kaimahi and managing budget
- Organise wananga, training programmes, wellbeing workshops, and seminars for all Starship Kaimahi
- Key Responsibilities:
- Manages and nurtures new and existing relationships with internal and external stakeholders including members of the Hauora Roopu, Māori health team, suppliers, educators, and volunteers
- Provide administration support to the Hauora Roopu/Wellbeing Steering Group
- Oversight and managed procurement with suppliers to ensure resources are fit for purpose and processed invoices for suppliers, manage independent contractor agreements
- Prepared and maintained an overview of budgets and resource allocation and reported against agreed budgets to the Wellbeing Steering Group
- Collected and reported on programme data, feedback, and trends
- Analysed impact and provided recommendations based on feedback and evaluation to be considered for upcoming initiatives
- Reported evaluation to the Wellbeing Steering Group to ensure all funder reporting requirements were met
- Developed overall communications, channels, digital assets to support the promotion and implementation of the programme
- Supported the expression of hauora Māori models of care, mātauranga Māori and Te Ritenga.
Assistant Manager
Cue
05.2022 - 09.2022
- Assisting in overseeing daily store operations, including team management, visual merchandising, sales and customer service, customer relationship management and health & safety compliance
- Assisting in analyzing sales performance, inventory management, monitoring key performance indicators (KPIs), and preparing reports to identify trends, sales opportunities, and areas for improvement
- Provided development and training opportunities to other retail staff, to ensure they are equipped with product knowledge, sales techniques, and customer service skills.
Sales Assistant
Shakti NZ
05.2021 - 09.2022
- Oversaw office administrative needs, including preparing presentations, coordinating materials and handling correspondence
- Managed account-related tasks such as updates, new account set ups and closing out of existing accounts
- Built and maintained relationships with peers and upper management to drive team success
- Fostered relationships with customers to expand customer base and retain business.
Student Intern
Synergia
03.2022 - 06.2022
- Participated in weekly staff meetings and team building events
- Conducted a Literature scan, demonstrated report writing and critical analysis skills on Sepsis guidelines and protocol management in NZ.
Volunteer
Let's Talk to Locals
01.2021 - 12.2021
- Incorporated variety of techniques including stories and inspirational messages into presentations to entertain attendees
- Maintained professionality and efficiency while working closely with leadership
- Eliminated learning gaps and effectively instructed students utilizing wide variety of innovative teaching aids and motivational and implementation strategies
- Created environment focused on meeting learning targets, developing skills, and stimulating students' interests
- Developed active listening and effective communication skills
Administration Assistant
Allied Service Station
11.2020 - 02.2021
- Develop administrative processes to achieve organizational objectives and improve office efficiency
- Process financial documents, contracts, expense reports and invoices
- Prepare correspondence, reports, funding proposals and other documents in final formats.
Clothing Sales Associate
Portmans
11.2018 - 02.2019
- Assist with stock management, setting up visual merchandising
- Demonstrated confidence to approach and enhanced customer service and care
- Awareness of loss prevention and process to minimise stock loss
- Facilitated positive guest experiences by promptly locating desired items for customers
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
Sales Associate
Ashhurst Four Square
02.2018 - 12.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating and building relations with customers on proper application or usage
- Built and maintained relationships with peers and upper management to drive team success
- Operated POS system operation register collected payments and provided accurate change.
Sales Volunteer
Arohanui Hospice Palmerston North
02.2018 - 08.2018
- Organized display shelves, returning misplaced items to correct locations, removing trash, tidying product arrangements, and dusting or wiping empty shelf space
- Talked with customers entering store to determine reason visit and directed towards the appropriate department or attendant or personally attended to customer needs
- Provided excellent customer service, asking questions, and holding friendly conversations to identify optimal products and services through pleasant discourse.
Education
Bachelor of Health Science - Population Health
The University of Auckland
Auckland06.2022
NCEA Level 1, 2 , & 3 Endorsed With Excellence -
Palmerston North Girls' High School
Skills
- Critical Thinking
- Teamwork and Collaboration
- Excellent Communication
- Written Communication
- Analytical and Critical Thinking
Timeline
Wellbeing Coordinator
Te Whatu Ora- Health New Zealand, Starship Child Health
09.2022 - Current
Assistant Manager
Cue
05.2022 - 09.2022
Student Intern
Synergia
03.2022 - 06.2022
Sales Assistant
Shakti NZ
05.2021 - 09.2022
Volunteer
Let's Talk to Locals
01.2021 - 12.2021
Administration Assistant
Allied Service Station
11.2020 - 02.2021
Clothing Sales Associate
Portmans
11.2018 - 02.2019
Sales Associate
Ashhurst Four Square
02.2018 - 12.2018
Sales Volunteer
Arohanui Hospice Palmerston North
02.2018 - 08.2018
Bachelor of Health Science - Population Health
The University of Auckland
NCEA Level 1, 2 , & 3 Endorsed With Excellence -
Palmerston North Girls' High School
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