Amir Amir
Auckland
Summary
Dynamic and results-driven professional with extensive experience at KFC, excelling in cash handling and employee training. Proven ability to enhance customer satisfaction through effective complaint resolution and staff motivation. Skilled in enforcing policies and maintaining operational excellence, contributing to a high-quality service environment.
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
5
5
years of professional experience
Work History
Shift Supervisor,Team Memeber, Cook
KFC Lynfield
03.2020 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Shift Supervisor, Cook, Team Member
KFC Greenlane
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Carbon Fiber Laminator ( Masts, Booms & Rigging )
Southern Spars
05.2022 - 09.2022
- Paid close attention to strict order details to manufacture daily.
- Followed Instructions to create Masts and other sailing equipment.
- Worked on Emirates Team New Zealand America's Cup Racing equipment.
Education
Foundation Course in Design Pathways - Foundation Course in Design Pathways
Media Design School
Auckland CBD 07-2022
High School Diploma -
Avondale College
Avondale,Auckland12-2021
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Staff motivation
- Policy enforcement
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Shift Supervisor, Cook, Team Member
KFC Greenlane
09.2022 - Current
Carbon Fiber Laminator ( Masts, Booms & Rigging )
Southern Spars
05.2022 - 09.2022
Shift Supervisor,Team Memeber, Cook
KFC Lynfield
03.2020 - 05.2022
Foundation Course in Design Pathways - Foundation Course in Design Pathways
Media Design School
High School Diploma -
Avondale College
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