Amir Ghobadi
Auckland,CBD
Summary
A hardworking and passionate Psychology and Statistics student at the University Of Auckland with many hobbies and passions in different fields. Posses detail-oriented organizational skills and communication skills with fluency in English and Persian/Farsi.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Costumer Service Representative
BP Connect
11.2021 - Current
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Trained new employees on how to operate the tills and the jobs in the shop such as merchandising and cleaning.
- Answered a constant flow of customer calls with minimal wait times.
.
Fruit picker
Tanad Farms LTD
12.2020 - 02.2021
- I worked in an orchard at Bay of Plenty for a few months in 2020
- My job consists of picking, thinning, and packing Kiwi fruits with long hours of staying on the feet.
- Picked and arranged fruit following specified instructions.
- Selected fruit to be harvested by studying size, shape, and color.
Education
Bachelor of Science - Psychology And Statistics
University of Auckland
Auckland, NZ06.2024
Rotorua Lakes High School
01.2020
Skills
- Customer Service
- Retail Materials Management
- Staff Training
- Stock Management
- Quality Assurance Controls
- Active Listening
- Problem Resolution
- Conflict Mediation
- Microsoft Office Suite
- Stock Management
- Store Maintenance
Attributes
- Hard worker
- Team worker
- Willingness to learn
Community Experience
- Persian community, Rotorua, 03/01/19, 03/01/19
- Anytime fitness gym, Rotorua, 02/01/19, Present
- Rotorua United FC, Rotorua, 02/01/18, 06/01/18
References
Marcy Stunell, Teacher, Rotorua Lakes High school, stunellm@rotorualakes.school.nz, 021 202 5036
Amir Namdari, Consultant, Rotorua Community, 0211482334
Farzin Ghobadi, Industrial engineer surveyor, SGS compony, farzinghbd@gmail.com, 02755762010
Hobbies and Interests
- Playing and making music
- Working out
- Reading
Certification
- Gateway Health and Safety Course - 2020
A course about prevention and management of discomfort, pain, and injury in the workplace, applying hazard identification, and reducing the risks and knowledge of management of drugs and alcohol in the workplace. I have done the standards: 17591,17594,17602,22316
- Security Course - 2019
A course I did in school about managing conflict in a security context. I have done the standards: 27364,27360,27361
- University - 2020
A fast-track offer in Bachelor of Health Sciences from Auckland University.
- High School - 2018-2020
Effort and achievement in year 13 science, First in year 11 and 13 music in Rotorua Lakes High School
Timeline
Costumer Service Representative
BP Connect
11.2021 - Current
Fruit picker
Tanad Farms LTD
12.2020 - 02.2021
Bachelor of Science - Psychology And Statistics
University of Auckland
Rotorua Lakes High School
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