Amisha Akbari
Lower Hutt,WGN
Summary
Dedicated professional with strong customer service skills and experience in cash handling. Proven ability to manage inquiries and streamline operations to enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Pizza Hut
Petone, Wellington
07.2025 - 09.2025
- Assisted customers with orders and provided menu recommendations.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to ensure timely food preparation and service.
- Handled cash transactions accurately during busy periods.
- Stocked ingredients and supplies to ensure efficient operations during peak hours.
- Managed phone calls from customers placing orders or inquiring about menu items.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Operated cash register to process customer orders and payments.
- Followed company policies and procedures regarding food preparation techniques.
Customer Service Cashier
Spice Traders
Lowerhutt, Wellington
06.2025 - 07.2025
- Processed payments and managed cash handling procedures securely.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Provided excellent customer service to enhance guest dining experiences.
- Took and processed food and beverage orders efficiently.
- Set up and cleared tables in preparation for incoming guests.
- Supported team members during busy service periods to ensure smooth operations.
- Greeted guests in a friendly and professional manner.
Accountant
A.N. Associates
Surat, Gujarat
09.2023 - 03.2025
- Prepared tax returns for individual and business clients using accounting software.
- Reviewed financial statements for accuracy and completeness prior to submission.
- Collaborated with clients to gather necessary financial documentation and information.
- Communicated tax law changes to clients, ensuring awareness of relevant updates.
- Performed detailed calculations for determining taxable income amounts based on current legislation.
Internship Student
Apple SAREES PVT.LTD
Surat, Gujarat
05.2022 - 07.2022
- Participated in team meetings to discuss project updates and strategies.
- Analyzed customer feedback surveys to understand user experience with products and services.
- Performed data entry tasks into various computer systems accurately.
- Maintained customer engagement databases, ensuring accuracy of data entry.
- Handled emergency calls, prioritizing urgent matters appropriately.
- Resolved customer inquiries quickly and efficiently by utilizing problem-solving skills.
- Managed accounts payable and receivable processes efficiently.
- Operated scanning equipment to track shipments and maintain records.
- Collaborated with team members to organize warehouse layout for optimal workflow.
- Provided customer service support regarding order status, tracking information.
- Communicated effectively with team members to resolve issues promptly.
- Managed daily operations to ensure smooth workflow and efficiency.
Education
Master of Management - Business Management
Weltec And Whiteria
Lower Hutt, NZ07-2025
BBA - Business Administration And Management
SDJ International College
Surat, Gujrat.08-2023
Skills
- Financial analysis
- Customer service
- Data entry
- Tax preparation
- Project management
- Team collaboration
- Online orders preparation
- Order taking
- Cash handling expertise
- Cash register systems
- Cash handling and management
- Financial records oversight
- Cash management
Languages
English
Full Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Certification
Internship Certification - Apple Sarees PVT.LTD - 2022
Affiliations
Volunteer, Group Activity
Timeline
Cashier
Pizza Hut
07.2025 - 09.2025
Customer Service Cashier
Spice Traders
06.2025 - 07.2025
Accountant
A.N. Associates
09.2023 - 03.2025
Internship Student
Apple SAREES PVT.LTD
05.2022 - 07.2022
Master of Management - Business Management
Weltec And Whiteria
BBA - Business Administration And Management
SDJ International College