Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
BLOOD SAMPLE COLLECTOR
CRL DIAGONOSTIC LABORATORY
Panipat, PANIPAT
03.2021 - 08.2024
Managed customer accounts by obtaining payment information and updating records.
Verified customer account balances and processed payments accordingly.
Researched delinquent accounts to identify sources of delinquency, such as late payments or insufficient funds.
Assisted customers with inquiries regarding billing statements and account status.
Provided guidance and assistance to customers who were facing financial difficulties.
Prepared monthly reports summarizing collections activity for management review.
Participated in regular meetings with internal staff to discuss strategies for improving collections efforts.
Hotel Receptionist
SHEESH MAHAL HOTEL
GANNAUR, MURTHAL
06.2019 - 09.2021
Checked in guests using computerized reservation systems, collected payments and verified credit cards.
Answered inquiries from potential customers regarding room availability, rates and policies.
Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
Assisted guests with directions and transportation arrangements when needed.
Handled cash transactions accurately while adhering to established accounting procedures.