Amit Kaushal
Christchurch,CAN
Summary
Dynamic and results-driven Bakery Manager with a proven track record at The Woolworths Newzealand, excelling in team management and customer engagement. Enhanced operational efficiency and staff performance while maintaining strict inventory control. Recognized for implementing feedback-driven improvements that elevated service quality and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
The Ottoman Turkish
06.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Long Life/Grocery Manager
Woolworths New Zealand
07.2023 - 06.2024
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Bakery Manager
Woolworths New Zealand
08.2022 - 06.2023
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods and cakes to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Assistant Bakery Manager
Woolworths New Zealand
09.2018 - 02.2019
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.
- Streamlined production processes by implementing time-saving techniques, increasing overall productivity within the department.
Baker
Woolworths New Zealand
10.2016 - 08.2018
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
New Zealand Certificate in Baking Level 4 - Baking
Ara Institute of Canterbury
Christchurch, New Zealand, NZ03-2018
Graduate Diploma in Accountong - Accounting
Ara Institute of Canterbury
Christchurch, New Zealand, NZ12-2016
Bachelor of Commerce - Accounting
Punjabi University Patiala
Patiala, India06-2015
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
Certification
- Forklift License
- Duty manager/ Liquor License
Reference
Available on request
Timeline
Restaurant Manager
The Ottoman Turkish
06.2024 - Current
Long Life/Grocery Manager
Woolworths New Zealand
07.2023 - 06.2024
Bakery Manager
Woolworths New Zealand
08.2022 - 06.2023
Assistant Bakery Manager
Woolworths New Zealand
09.2018 - 02.2019
Baker
Woolworths New Zealand
10.2016 - 08.2018
New Zealand Certificate in Baking Level 4 - Baking
Ara Institute of Canterbury
Graduate Diploma in Accountong - Accounting
Ara Institute of Canterbury
Bachelor of Commerce - Accounting
Punjabi University Patiala
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