Dynamic vehicle sales specialist with a proven record of boosting sales and enhancing customer relationships. Expert in CRM and negotiation, with a focus on achieving high customer satisfaction and sales target. Always maintain professional appearance, friendly personality, and courteous manner.
Overview
8
8
years of professional experience
Work History
Vehicle Sales Specialist
Winger Motors (LDV, Chery, KGM)
04.2024 - Current
Customer Engagement: Greet customers, understand their needs, build rapport, and provide a welcoming experience.
Product Expertise: Study vehicle features, capabilities, and technology to effectively answer questions and make recommendations.
Sales Process: Lead customers from initial interest through test drives, overcoming objections, negotiating terms, and closing sales.
Financial Assistance: Explain financing options, arrange insurance, and coordinate with finance departments.
Lead Generation & Follow-Up: Prospect for new customers and maintain contact with past clients to ensure satisfaction and drive repeat business.
Dealership Operations: Assist with vehicle displays, maintain customer databases (CRM), and participate in training.
Online Listing Update: Capture vehicle photos as per company requirements & update online listings with photos, accurate descriptions, mileage, and feature details on platforms like dealership website or TradeMe.
Senior Sales Consultant & Office Admin
SLEEK CARS LTD
06.2022 - 03.2024
Turns customers into buyers by matching them with their ideal car.
Demonstrate vehicle features and take customers on test drive.
Submitting their car finance application according to their credit profile and following up with the finance team until the assessment is completed.
Close sales by overcoming objections, negotiating prices, and signing sale contracts.
Maintain monthly sales dates for submitting it to the director of the company regularly.
Store Manager
SHOP2U LTD
08.2017 - 06.2022
Maintain store staff by recruiting, selecting, orienting, and training employees.
Managing and motivating staff to increase sales and ensure store efficiency.
Analysing store sales figure and stock ordering.
Developing, researching, and implementing marketing strategies to increase sales.
Maintaining awareness of market trends and monitoring local competitors.
Manage stock levels and make key decisions about stock control.
Keeping track of all financial transactions and ensure all financial records are up to date
Ensure standards of quality, customer service and health and safety are met.
Determining staffing requirements and organising recruitment of staff as required.
Preparing budget to formulate pricing policies while reviewing merchandising activities; determining sales, promotion and authorizing clearance sales.
Education
Post Graduate Diploma - Business Administration
Auckland Institute of Studies
New Zealand
01.2016
Diploma - Business Management
The Institute of Chartered Financial Analysts Of India University
India
01.2008
Bachelor - Commerce
Delhi University
India
01.2005
Skills
Highly critical thinker with effective researching skills
Flexible team player who prospers in a fast-paced work environment based on experience
Interpersonal and relationship building skills
Good attention to detail
Excellent Time Management Skills
Client Relationship Management
Languages
English
Full Professional
Hindi
Full Professional
Work Preference
Work Type
Full Time
Important To Me
Career advancementWork-life balanceCompany CulturePaid time offPaid sick leave
Timeline
Vehicle Sales Specialist
Winger Motors (LDV, Chery, KGM)
04.2024 - Current
Senior Sales Consultant & Office Admin
SLEEK CARS LTD
06.2022 - 03.2024
Store Manager
SHOP2U LTD
08.2017 - 06.2022
Diploma - Business Management
The Institute of Chartered Financial Analysts Of India University