Amit Merani
Wellington,WGN
Summary
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Overview
17
17
years of professional experience
Work History
Sales Consultant
New Zealand Bed Company
Wellington, Wellington
08.2024 - 06.2025
- To maintain an acceptable level of sales and gross profit and to always strive to achieve budgets set for key categories.
- Maintaining outstanding store conditions and visual merchandising standards.
- Maintaining up-to-date knowledge of bedding products, including materials, construction, and care.
- Negotiating prices and terms of sale along with processing sales transactions and handling payments.
- Providing excellent customer service to encourage repeat business.
- Key Responsibilities
Restaurant Manager
Great India Restaurant
Wellington, Wellington
01.2015 - 07.2024
- Welcoming and advising customers, accurately recording food and beverage orders.
- Supervising front-of-house and back-of-house teams to maintain operational efficiency.
- Managing inventory levels and initiating procurement processes for essential supplies.
- Monitoring and enhancing guest satisfaction through proactive service initiatives.
- Ensuring strict adherence to licensing, hygiene, and health and safety protocols.
- Key Responsibilities
Front Office
Royal Tulip Hotel
Mumbai
11.2012 - 03.2014
- Ensuring a hospitable and seamless check-in/check-out process for all guests.
- Skilfully promoting additional products and services to enhance guest satisfaction.
- Cultivating and enriching a personalized and luxurious hotel experience.
- Collaborating effectively with porters, concierge, kitchen staff, and housekeeping teams.
- Resolving guest concerns and issues promptly and proficiently.
- Key responsibilities
Front Office
Royal Orchid Central Grazia Hotel
02.2011 - 07.2012
- Cultivating and enriching a personalized and luxurious hotel experience.
- Collaborating effectively with porters, concierge, kitchen staff, and housekeeping teams.
- Resolving guest concerns and issues promptly and proficiently.
Front Office
Barrington Lodge Hotel
08.2008 - 11.2010
- Cultivating and enriching a personalized and luxurious hotel experience.
- Collaborating effectively with porters, concierge, kitchen staff, and housekeeping teams.
- Resolving guest concerns and issues promptly and proficiently.
Food & Beverage Assistant
Hilton London Gatwick Airport
London
11.2009 - 10.2010
- Cultivating and enriching personalized and luxurious hotel experience.
- Collaborating effectively with porters, concierge, kitchen staff, and housekeeping teams.
- Resolving guest concerns and issues promptly and proficiently.
Education
Graduate Diploma - Business Management
Weltec New Zealand
Wellington06.2015
Postgraduate Diploma - Hospitality
St John's College
London07.2007
Skills
- Demonstrated excellence in customer service, consistently prioritizing client satisfaction and loyalty
- Proven ability to efficiently manage multiple tasks and responsibilities simultaneously
- Strong problem-solving skills, adept at analysing issues and implementing effective solutions
- Empathetic approach to understanding and meeting customer needs and concerns
- Collaborative team player, fostering positive relationships and contributing to team success
- Time management
Timeline
Sales Consultant
New Zealand Bed Company
08.2024 - 06.2025
Restaurant Manager
Great India Restaurant
01.2015 - 07.2024
Front Office
Royal Tulip Hotel
11.2012 - 03.2014
Front Office
Royal Orchid Central Grazia Hotel
02.2011 - 07.2012
Food & Beverage Assistant
Hilton London Gatwick Airport
11.2009 - 10.2010
Front Office
Barrington Lodge Hotel
08.2008 - 11.2010
Graduate Diploma - Business Management
Weltec New Zealand
Postgraduate Diploma - Hospitality
St John's College
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