I aim to utilize my academic background, expertise, and professional experience to make meaningful contributions .This involves taking on leadership positions where I can guide and inspire others, as well as actively engaging to impart knowledge and skills.The goal is to leverage knowledge to support the growth and development of both the institution and its members, ultimately contributing to the enhancement of the premises.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Vishal Mega Mart
04.2021 - 05.2023
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean and organized store environment, enhancing overall shopping experience for customers.
Greeted customers and helped with product questions, selections, and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Customer Care Executive
Infosys
05.2020 - 04.2021
Managed high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
English Teacher
Saraswati Public School
06.2019 - 12.2019
Taught secondary and senior secondary class students., Conducted online classes for secondary and senior secondary class students due to Covid-19
Developed innovative lesson plans to engage students in English language learning.
English Subject Teacher
Ram Public School
04.2018 - 04.2019
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Ensured alignment between lesson objectives, instructional materials, and assessments through careful planning and ongoing review of curriculum materials.
English Communication Teacher
Rama and Krishna Public School and College
07.2017 - 03.2018
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
English Tutor
Dhaya International School
05.2016 - 04.2017
Assisted primary class students with homework and communication skills.
Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
Education
Master of Arts - English Literature
Maharaja Mahila Mahavidyalya, Matsya University
Chennai, India
2019
Bachelor of Arts - English Literature
Anna Adarsh College For Women, University of Madras
Chennai, India
2017
Humanities
Kendriya Vidyalaya CRPF
Chennai, India
2014
Kendriya Vidyalaya CRPF
Chennai, India
2012
Skills
Fantastic attitude with excellent work ethics and know how to have good laugh
Well-developed and proven communication skills, both written and verbal, with ability to build relationship with both internal and external customers
Comfortably collaborate with colleagues from diverse nationalities and backgrounds
Proficient in
Use of Microsoft Office applications (Excel, Word, PowerPoint, etc)
Detail-oriented and efficient
Good time management
Accomplishments
Sanju Kumari
Manager
Vishal Mega Mart
919840399836
Sanju was my Manager at Vishal Mega Mart.
sanjukumari.sk96@Gmail.com
Deeksha Sharma
Manager
Infosys Jaipur
919840399836
Deeksha was Head of the Team and my Manager.
Ram Yadav
Chairman
Ram Secondary School
919416385833
Ram Sir is the Chairman of Ram Public School.
Dr.Anita
Principal
Rama and Krishna Public School
919416337997
Dr.Anita was the principal of Rama and Krishna.
Arul Jothy
Principal
Dhaya International School
918428333903
Jothy was the head of the Department and the Principal.
Timeline
Retail Sales Associate
Vishal Mega Mart
04.2021 - 05.2023
Customer Care Executive
Infosys
05.2020 - 04.2021
English Teacher
Saraswati Public School
06.2019 - 12.2019
English Subject Teacher
Ram Public School
04.2018 - 04.2019
English Communication Teacher
Rama and Krishna Public School and College
07.2017 - 03.2018
English Tutor
Dhaya International School
05.2016 - 04.2017
Master of Arts - English Literature
Maharaja Mahila Mahavidyalya, Matsya University
Bachelor of Arts - English Literature
Anna Adarsh College For Women, University of Madras