Energetic, reliable, honest, trustworthy with 5+ years customer service, cafe duties moving into the management roll with 1+ year. I am very passionate about building strong customer relationships and ensuring they are priority at all times.
Overview
10
10
years of professional experience
Work History
Cafe Manager
Tiffany’s Cafe
Dunedin, OTA
02.2016 - Current
Responsible for ordering stock, managing suppliers, rosters and daily running of the cafè
Responsible for preparing hot meals baking and other cafè food
Ensuring the cafè meets DCC regulations
Train employees to exceed customer’s expectations
Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Cleaner
Clean-net LTD
Dunedin, OTA
01.2012 - 08.2015
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals and materials properly and with caution.
Emptied trashcans and transported waste to collection areas.
Education
Kaikorai Valley College
Dunedin, OTA
01.2001
Skills
Excellent customer service skills
The ability to accept criticism and work well under pressure