Amneet Kaur
Hamilton,New Zealand
Summary
Versatile and dedicated professional with a proven track record at Hamilton Dental Emergency Clinic, adept in patient communication and administrative tasks. Excelling in multilingual support and teamwork, I significantly enhanced patient satisfaction and operational efficiency. My diverse experience spans healthcare and office administration, underpinned by a commitment to excellence and flexibility in working hours.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Hamilton Dental Emergency Clinic
Hamilton, New Zealand
04.2024 - Current
- Utilized dental management software for appointment scheduling, billing, and record-keeping to enhance efficiency.
- Offered advice and demonstrations on effective oral hygiene techniques to improve patient health.
- Recorded patient information and treatment plans accurately in digital and physical records.
- Gathered records and data, including patient health histories for review by the dentist.
- Provided administrative support, including answering phones, responding to emails, and filing documents.
- Assisted dentist during a variety of treatment procedures, maintaining patient comfort throughout.
- Prepared patients for dental procedures and treatment.
- Takes X-rays and has knowledge of CT scans and OPG.
- Keep sterilized all the forceps and instruments.
- Flexible timing for work.
Support Care Worker
The key Home Care
Vancouver, Canada
06.2023 - 03.2024
- Take care of seniors or disabilities people
- Give emotional support and understand the feelings of patient and be supportive
- Also give home care assistance
- Household chores such as cleaning, cooking, shopping, medical assistance and so on
- Always be there to listen there problems and give them helping hand
- Delivering individual plans
- Help them to be socialize if needed
- Keep medicine management
Office Administration
MJ Pysiotherapist
Vancouver, Canada
03.2023 - 05.2023
- Supported staff with clerical tasks for well-maintained office administration.
- Conducted regular training sessions for staff on best practices in office administration and software updates.
- Assisted in all office administration tasks, including writing emails, printing, photocopying, collating and data entry.
- Compiled daily and weekly reports on patient appointments, cancellations, and no-shows for office administration.
- Scanned, printed and posted documents to support general office administration.
Medical Office Assistant
Welcome Home Medical Clinic
Vancouver, Canada
01.2023 - 03.2023
- Triaging telephone calls with confidence and kindness
- Booking/scheduling appointments
- Managing referrals and tasks in Med Access EMR
- Greeting patients and escorting them to rooms
- Using the POS machine
Supervisor
Fraser View Hall Catering Ltd
Vancouver, Canada
12.2022 - 01.2023
- Prepared detailed reports on team performance, productivity, and sales for senior management.
- Led staff training sessions on customer service excellence, enhancing team skills and knowledge.
- Checked work throughout production phases for good quality control.
- Reviewed and updated safety protocols, minimising risk of accidents in the workplace.
- Implemented operational standards for high-quality manufacturing output.
Personal Care Assistant
Classic LifeCare
Vancouver, Canada
07.2022 - 11.2022
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Contributed to case reviews of client status and progress.
- Supported bathing, dressing and personal care needs.
- Maintained detailed records of services performed on clients.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Health Care
Newton Health Office
Surrey, Canada
06.2021 - 07.2022
- Educated patients on preventative health care practices, nutrition, and lifestyle choices.
- Developed educational materials about healthcare options available in the area.
- Counseled patients on nutrition related to oral health care.
- Maintained accurate records of patient's health care plans and progress notes.
- Provided medical advice to patients about their health care needs.
- Maintained records of each horse's health care and feeding schedules.
Education
Diploma - General Education
Langara College
Vancouver, Canada01.2023
Skills
- Multilingual
- Teamwork
- Guest service
- Communication skills
- Oral communication
- Written communication
- Patience
- Hospitality
- Administrative tasks
- Flexibility in working hours
- Patient communication
- Basic life support
- Exam room setups
- Patient counselling
- Full Driver licence (New Zealand), EF196182, Version No 553
References
- Dr. Rahul Gautam, +64278566142, rahul@emergencydentist.co.nz, Hamilton Dental Emergency
- Sandeep Kaur, Manager / Supervisor, www.sandeepkaur4@gmail.com, Manager - Classic LifeCare , Canada
- Preet Mohan, Preet.Mohan@spectrumcare.org.nz, 0275001393, Service Coordinator - Home Support, Spectrum Care Trust
- Adrian Roy, Manager, adrian.healthcare@co.ca, Manager - The home Key Care, Canada
- Gurneet, Employee, gurneetsingh628@gnail.com . The Home key care , Canada
Certification
- Full Driver New Zealand License
EF196182
Version - 553
Timeline
Dental Assistant
Hamilton Dental Emergency Clinic
04.2024 - Current
Support Care Worker
The key Home Care
06.2023 - 03.2024
Office Administration
MJ Pysiotherapist
03.2023 - 05.2023
Medical Office Assistant
Welcome Home Medical Clinic
01.2023 - 03.2023
Supervisor
Fraser View Hall Catering Ltd
12.2022 - 01.2023
Personal Care Assistant
Classic LifeCare
07.2022 - 11.2022
Health Care
Newton Health Office
06.2021 - 07.2022
Diploma - General Education
Langara College
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