Amponsaa Tabi-Amponsah
Hillcrest,WKO
Summary
Friendly and adaptable team player with knack for customer service and positive attitude. Understanding of food safety and sanitation combined with strong organizational and multitasking skills. Committed to providing high-quality service and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Service Deli Assistant /Grocery Stocker
Havelock North New World
08.2022 - 02.2025
- Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
- Effectively managed high-volume periods by prioritizing tasks and maintaining composure under pressure.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Assisted customers with product selection, offering recommendations based on individual preferences and dietary needs.
- Provided exceptional service to customers by promptly addressing inquiries, resolving issues, and maintaining a positive attitude.
- Received numerous positive customer reviews for exceptional service skills and engaging demeanor at the counter.
- Reduced food waste by implementing proper storage techniques and monitoring product levels during peak hours.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Checked for outdated and overripe grocery items and removed from inventory.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Education
Bachelor of Laws - Law/International Relations
University of Waikato
Hamilton, NZ11-2029
Skills
- Food safety
- Workplace safety
- Physical stamina
- Product presentation
- Reliability and punctuality
- Slicing and cutting
- Strong work ethic
- Cleanliness standards
Extracurricular activities
Volleyball
Netball
Athletics
Timeline
Service Deli Assistant /Grocery Stocker
Havelock North New World
08.2022 - 02.2025
Bachelor of Laws - Law/International Relations
University of Waikato
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