Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amrit Singh

Dunedin

Summary

Proven leader with a track record of enhancing customer service experiences at McDonald's, adept in handling high-stress situations with professionalism. Skilled in customer assistance and time management, significantly improved team efficiency and sales floor productivity. Demonstrates integrity and stress tolerance, excelling in both team and remote work environments.

Offering collaborative and responsible approach to tasks, ready to learn and grow in dynamic environment. Brings understanding of customer service and operational efficiency. Ready to use and develop communication and teamwork skills.

Overview

6
6
years of professional experience

Work History

Crew Person

Mcdonalds
02.2024 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Increased repeat business by providing exceptional customer service experiences.
  • Handled customer complaints professionally, resolving issues promptly while maintaining rapport.
  • Effectively managed high-stress situations while maintaining a calm demeanor and professional attitude.

Retail Assistant

Chemist Warehouse
06.2023 - 01.2024

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  • Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout.
  • Maintained cleanliness and organization of store, creating welcoming environment for customers.
  • Updated product pricing and signage to reflect current promotions and discounts.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.

Online Assistant

Woolworths
06.2019 - 06.2023
  • Packed customers grocery orders efficiently and fast
  • Handled customer complaints via email and phone
  • Helped customers with queries
  • Upheld a friendly demeanour
  • Worked well in high stress situations

Education

Bachelor of Teaching - Primary Teaching

Otago University
Dunedin
12-2027

Completion of Bridging Course - Health Course

Health Bridging Course
Otago Polytechnic
12-2024

High School Diploma -

Otago Girls High School
Dunedin, NZ
12-2022

Skills

  • Leadership qualities
  • Customer assistance
  • Remote work experience
  • Professionalism and integrity
  • Time management capabilities
  • Stress tolerance

Timeline

Crew Person

Mcdonalds
02.2024 - Current

Retail Assistant

Chemist Warehouse
06.2023 - 01.2024

Online Assistant

Woolworths
06.2019 - 06.2023

Bachelor of Teaching - Primary Teaching

Otago University

Completion of Bridging Course - Health Course

Health Bridging Course

High School Diploma -

Otago Girls High School
Amrit Singh