Amrita Sharma
14 Homstead Place, Glenview Hamilton
Summary
Bilingual Medical Receptionist with over 4 years of experience in private medical office. Excellent skills managing complex appointment system to maximize revenues. Trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Redicare Family Practice
Hamikton, WKO
08.2018 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Transcribed phone messages and relayed to appropriate personnel.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Maintained current and accurate medical records for patients.
- Opening and closing of medical practice, along with balancing of banking at the end of day.
- Training new members of the admin team.
- Claiming ACC and insuring that proper acc, gms have been claimed for the week.
- Laising with acc representative for payments of a patients' claim etc.
- Entering remittance payments for gms, acc and companies.
Education
Bachelor Of Marketing And Strat Man Gement Studies -
University of Waikato
Hamilton, WKO04.2010
Skills
- Patient Data Processing
- Organization and Time Management
- Equipment Troubleshooting and Maintenance
- Information Assurance
- Invoice Preparation
- Critical Thinking
- Office Supplies and Inventory
- Front Desk Operations
- Call Transfers
- Checking Patient Details
- Schedule Dissemination
- Patient Eligibility Requirements
- Patient Correspondence
- Patient Billing
- Medical Records Verification
- Patient Reception
- Healthcare Administration
- Computer Proficiency
- Office Management
- Medical Records and Documentation
- Telephonic Triage
- Appointment Booking
- Payment Scheduling and Collection
Timeline
Medical Receptionist
Redicare Family Practice
08.2018 - Current
Bachelor Of Marketing And Strat Man Gement Studies -
University of Waikato
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