Amrita Ashni Rattan
146 Newcastle Road, Nawton ,Hamilton
Summary
To join high profile business organization where I can utilize my education, work experience & training more up to the ranks where employed. Compassionate Health Care Assistant with background in providing quality patient care, including assistance with daily living activities and medical support tasks. Highlight strengths in patient communication, health education, and maintaining a safe environment for patients. Demonstrated impact in previous roles through effective teamwork, uplifting patient morale, and streamlining office procedures for efficiency.
Overview
22
22
years of professional experience
Work History
Healthcare Assistant / Mental Healthcare Assistant
Griffin Healthcare
Waikato Hospital, Hamilton
11.2025 - Current
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Assisted patients with daily living activities and personal care tasks.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Helped feed residents who are unable to feed themselves due to disability or illness.
Healthcare Assistant
Bupa Care Services Limited
Te Rapa, Hamilton
04.2023 - 08.2025
- Assisted patients with daily living activities and personal care needs.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Provided comfort measures such as back rubs and positioning of bedridden patients.
- Maintained a clean and safe environment for patients and staff.
- Provided emotional support and companionship to patients during care.
- Collaborated with multidisciplinary teams for comprehensive patient care.
- Documented patient information accurately in electronic health records.
- Maintained a clean work environment by following infection control policies and procedures.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
Healthcare Assistant
Ryman Healthcare Limited
Kamo, Whangarei
05.2021 - 03.2023
- Assisted patients with daily living activities and personal care needs.
- Collaborated with multidisciplinary teams for comprehensive patient care.
- Documented patient information accurately in electronic health records.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Interacted positively with family members of patients while delivering compassionate care.
- Provided comfort measures such as back rubs and positioning of bedridden patients.
Caregiver
Private Home Care
Nausori, Fiji
05.2016 - 11.2018
- Provided personal care assistance to clients in daily activities.
- Communicated effectively with families regarding client needs.
- Supported clients with mobility and physical exercises as needed.
Technical Support Engineer
Mindpearl
Nasinu, Fiji
08.2013 - 09.2015
- Troubleshooting Internet
- Customer Service
- Call Center
Retail Sales Assistant
Jack’s Of Fiji
08.2011 - 03.2012
- Assisted customers with product selection and inquiries.
- Provided product knowledge to help customers make informed choices.
- Handled customer complaints with empathy and professionalism.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted in setting up displays for promotional items.
- Performed weekly cleaning duties such as dusting, mopping, vacuuming.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Answered questions from customers about products and services.
- Used product knowledge to suggest items to match client needs.
Data Entry-Stock Controller
Comfort Home Furnishing
12.2007 - 07.2010
- Managed the accurate ordering, receiving and issuing of stock items.
- Monitored stock levels to ensure adequate supply for production needs.
- Conducted regular inventory audits to maintain accurate stock records.
Sales Assistant
Rups Investment
02.2006 - 09.2007
- Assisted customers with product inquiries and recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
Receptionist & Office Assistant
Northgate Plaza
01.2004 - 02.2006
- Assisted with administrative tasks, including filing and data entry.
- Greeted visitors and directed them to appropriate departments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled appointments and maintained the reception area calendar.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
New Zealand Certificate in Health and Wellbeing Advanced Support Level 4 -
Onkar Caregivers Training Institute
Skills
- Patient care
- Vital signs monitoring
- Electronic health records
- Infection control
- Personal care assistance
- Multidisciplinary collaboration
- Patient positioning
- Time management
- Dementia and Alzheimer's care
- Professionalism
- Feeding assistance
- Helping with medication
- Calm under stress
Accomplishments
- MICROSOFT WINDOWS XP
- MICROSOFT WORD
- MICROSOFT EXCEL
- DIPLOMA IN LIVE-IN CAREGIVER
- CERTIFICATE IN BASIC FIRST AID
- NEW ZEALAND CERTIFICATE IN HEALTH AND WELLBEING ADVANCED SUPPORT LEVEL 4
References
- Priyanka Devasia, Registered Nurse – Bupa, 0224660319, priyanka.devasy@gmail.com
- Rejina Khadka, Credit Solutions Officer - ASB, 0223703375, rejina331@gmail.com
- Anusha Singh, Registered Nurse – Bupa Care Services, 0223607632, Anushasingh1694@gmail.com
Hobbies and Interests
- Watching Movies
- Making new friends and socializing with people
- Music
Personal Information
- Date of Birth: 12/29/87
- Gender: Female
- Marital Status: Married
Education
New Zealand Certificate - Health and Wellbeing Advanced Support - Level 4
Timeline
Healthcare Assistant / Mental Healthcare Assistant
Griffin Healthcare
11.2025 - Current
Healthcare Assistant
Bupa Care Services Limited
04.2023 - 08.2025
Healthcare Assistant
Ryman Healthcare Limited
05.2021 - 03.2023
Caregiver
Private Home Care
05.2016 - 11.2018
Technical Support Engineer
Mindpearl
08.2013 - 09.2015
Retail Sales Assistant
Jack’s Of Fiji
08.2011 - 03.2012
Data Entry-Stock Controller
Comfort Home Furnishing
12.2007 - 07.2010
Sales Assistant
Rups Investment
02.2006 - 09.2007
Receptionist & Office Assistant
Northgate Plaza
01.2004 - 02.2006
New Zealand Certificate in Health and Wellbeing Advanced Support Level 4 -
Onkar Caregivers Training Institute