Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Curlewis

Wellington,WGN

Summary

Organised and dependable worker that takes pride in providing excellent customer service and creating a pleasant shopping/dining experience for customers. Able to work accurately and efficiently during busy times and can maintain focus and positive attitude in stressful situations. Ready to help and work with others to create a good experience for both customers and colleagues.

Overview

1
1
year of professional experience

Work History

Waitress

Comes And Goes Cafe
04.2022 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to take customer payments.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out closing duties to keep cafe working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Hutt Valley High School
Lower Hutt, NZ

Skills

  • Team Collaboration
  • Warm and Friendly
  • Customer Service, Rapport and Understanding
  • Complex Problem-Solving
  • Adaptable and Flexible
  • Phone Inquiries
  • Service Prioritization
  • Cash Handling

Timeline

Waitress

Comes And Goes Cafe
04.2022 - Current

Hutt Valley High School

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Amy Curlewis