Summary
Overview
Work History
Education
Skills
Timeline
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Amy Feldtman

Auckland

Summary

Dynamic and friendly professional with exceptional customer service skills honed at Whitford Espresso Van. Proven ability to foster positive environments and resolve issues efficiently. Adept in beverage preparation and team collaboration, ensuring high-quality service and customer satisfaction. Committed to maintaining safety and cleanliness while promoting a welcoming atmosphere.

Overview

4
4
years of professional experience

Work History

Barista

Whitford Espresso Van
07.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Camera Operator

Eastgate
01.2024 - 04.2025
  • Set up equipment for inside and outside shots.
  • Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
  • Worked with directors to capture desired shots.
  • Operated various camera types proficiently, including DSLR, mirrorless, and cinema cameras, ensuring optimal image quality for each project.
  • Collaborated with directors to capture their vision, resulting in successful video productions.
  • Operated television studio cameras during live production.

Before and After School Care Assistant

KIDZ in Mind
02.2022 - 12.2024
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.
  • Fostered a positive environment for students, effectively addressing any behavioural issues that arose during before and after school care.
  • Promoted physical fitness among students through engaging outdoor games, sports activities.
  • Facilitated group activities that promoted social skills development and positive peer interactions among students.
  • Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.

Education

High School Diploma -

Te Kura
Auckland, NZ
12-2025

Diploma in Hospitality - Hospitality

Manukau Institute of Technology
Auckland, NZ
07-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Exceptional customer service
  • Adaptive and creative
  • Order taking
  • Cash register operation
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Hospitality service expertise

Timeline

Barista

Whitford Espresso Van
07.2025 - Current

Camera Operator

Eastgate
01.2024 - 04.2025

Before and After School Care Assistant

KIDZ in Mind
02.2022 - 12.2024

High School Diploma -

Te Kura

Diploma in Hospitality - Hospitality

Manukau Institute of Technology

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Amy Feldtman