Amy Hall
Kilbirnie
Summary
I am a Project Manager dedicated to meeting the expectations and requirements of both internal and external customers. I can be counted on to steadfastly push myself, and others for results. My ability to eliminate roadblocks and create focus helps keep projects on track and I can quickly zero in on the critical aspects of a project and put the trivial aside. I have a strong focus on team collaboration to help foster a results-driven environment, and I am adept at adapting to changing needs.
Overview
18
18
years of professional experience
Work History
Project Manager - Project Management Office
Spark NZ Ltd
09.2023 - Current
- Identified plans and resources required to meet project goals and objectives
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth
- Monitored project performance to identify areas of improvement and make adjustments
- Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking
- Facilitated workshops to collect project requirements and user feedback
- Facilitated training sessions and created user support guides
- Maintained EPMO SharePoint site to ensure information was updated and relevant
Project Manager
Spark New Zealand
10.2021 - Current
- My primary responsibilities in this role were to manage a variety of projects for a variety of clients – both government and private sector
- I was responsible for running project status meetings, weekly stand-ups, and managing client expectations
- TAB SDWAN Rollout – Budget circa $90k Working external and internal resources to implement a SDWAN solution for the TAB corporate network. Managing financials and raising contract variations for scope changes. Managing post-rollout issues and ensuring prompt resolution
- Ministry of Education Microsoft Teams Migration from Skype for Business – Budget circa $100k Managing and scheduling the migration to Microsoft Teams – this involved working with the MOE to schedule the migrations across several tranches and working with internal Spark provisioning teams to ensure a smooth transition
- Providing monthly governance reporting
- NZ Post – Crowdstrike Antivirus Deployment – Budget circa $15k Managing and scheduling the software deployment of Crowdstrike Antivirus software. This involved working with NZ Post and their Datacom service desk to schedule the rollout and working with the Spark technical teams to resolve any issues
Project Coordinator
Vodafone New Zealand
11.2020 - 10.2021
- My primary responsibilities in this role were to assist with the rollout and cut overs for the NZ Police project
- This entailed working with internal and external resources to ensure a smooth transition to the new services
- Communication and problem solving were crucial skills
- I have also worked across complex MACs for MBIE and NZ Police
- I am currently working on a NZDF project to integrate their Service Desk
- NZ Police PCN – Budget circa $130M Working with police project team and third-party contractors to cutover to the new PCN network
- Managing the install schedule for the test unit installs across approx
- 265 sites
- Working with Vodafone network engineers and third parties to solve connection issues
- Complex MACS – Budgets varying from $1500 - $20,000 Working with several project managers within MBIE for site relocations, decommissions, and increasing site capacity and bandwidth
- Drawing up TaaS letters and SOWs for commercial review
- Creating projects in Sentient and managing finances, risks and issues, and status reports
- NZDF – Service Desk Integration Working with NZDF to integrate their service desk with Vodafone via Service Now
- Ensuring request templates are updated and that the minimum set of data is entered to action the ticket
- Consulting with the Vodafone Technical Project Manager to ensure deliverables are achieved
- Working with NZDF to drive through deliverables
Project Coordinator
Vital NZ Ltd
10.2018 - 11.2020
- My role as a Project Coordinator for the DMR Tier III Upgrade gave me valuable experience in helping deliver a telecommunications project
- Following on from this I delivered a large customer-facing project, in addition to smaller customer projects, which further honed my project management and stakeholder management skills
- 880 Productions 1Gpbs Fibre Access Link – Budget circa $70k Managing internal staff for delivery timeframes to draw up and maintain project schedule
- Working with external service providers to gain colocation approvals and ordering fibre handover and link
- Providing internal Project Status Reports (including full financials) and external weekly reports to the customer
- Liaising with suppliers and structural engineers for equipment and designs
- Wellington Electricity Earthquake Readiness Project – Budget circa $590k Liaising with internal staff to achieve project deliverables
- Writing weekly project status reports for internal and external stakeholders
- Change management – liaising with internal staff and contractors to ensure system changes are raised and approved in a timely manner
- Raising project variation requests for time, cost, and scope
- Facilitating internal project stand up meetings
- Stakeholder management – working with the customer to ensure their requirements are understood and met
- Working closely with various internal teams to ensure that any project issues are worked through or escalated as required
- Vital Digital Mobile Radio Tier III Upgrade – Budget circa $10M Vendor management – ordering equipment and liaising with contractors to ensure delivery dates are met
- Organising internal and external meetings and taking minutes when required
- Financial management – raising purchase orders, tracking project costs and ensuring invoices are paid on the due date
- Tracking project progress in the project control book and providing updates to the Programme Manager
Finance Assistant
Transpower NZ Ltd
04.2013 - 10.2018
- My primary responsibility was the processing of invoices into the financial management information system
- This role gave me further experience in building effective relationships with a variety of staff at different levels and honed my excellent attention to detail
- Processing invoices, both local and foreign, into the financial management system for payment
- This involved a high degree of attention to detail, the ability to consistently follow processes, and maintain strict confidentiality
- Handling queries from external suppliers efficiently and with a high level of customer service
- This furthered my interpersonal skills and gave me confidence in my ability to handle difficult situations with a degree of empathy and calm
- Running daily reconciliations of the accounts payable figures to ensure that the finances balanced
- This required me to further my problem-solving skills and work with other teams to ensure any discrepancies were resolved
- Communicating with a small team to ensure that everyone is kept informed of deadlines and workload is efficiently managed
- Training staff in the financial management information system
- Documenting QRG’s and project planned training sessions to ensure a smooth roll out for the financial team
- Training was held in 1:1 sessions and small group training, as communication was key to prevent minimal disruption to BAU
- Assisted the Projects & Assets team with project PIRs for closure
Teaching Assistant
Victoria University of Wellington
03.2016 - 11.2016
- I was responsible for delivering two tutorials (a key contact element of the student learning experience) per week, assisting course coordinator in course feedback and development, critically grading assignments and providing feedback to students
- This role further developed my solid oral communication skills and enhanced my relationship management with both staff and students
- Facilitating discussion in tutorials as well as ensuring that theories and course requirements were clearly communicated to the students
- Weekly planning meetings to outline course material and assignments
- This entailed setting up and chairing the workshops
Tender Coordinator
Transpower NZ Ltd
11.2011 - 01.2013
- I was responsible for the issuing and receiving of tender submissions and the main point of contact for all tender queries, both internal and external
- This role furthered my communication skills and gave me the opportunity to learn a about Transpower’s procurement processes and contract management system
- Planning staff training Conducting training in the contract management system and conducting training sessions to up-skill the users in the system
- Drafting Quick Reference Guides (QRG) for training of the contract management system
- This involved workshopping with the vendor to capture all the requirements needed to develop the QRG to train the users
- Updating weekly status reports to keep the wider team and stakeholders informed of current tenders in progress, as well as contract management system training requirements, along with suggestions for customer service improvements
Project Administrator
Transpower NZ Ltd
03.2007 - 11.2011
- North Island Grid Upgrade – Budget circa $890M This was a busy role that involved strong communication and organisational skills
- I expanded my administrative skills to a higher level, giving me valuable experience working in a busy project team, and developing relationships with senior management
- I was also given the opportunity to expand my project management knowledge through the PMI CAPM courses
- Supporting the programme manager and the project team
- Providing backup support for the Executive Assistant to the General Manager of Grid Projects
- Facilitating risk and issues management workshops along with maintaining risks and issues registers
- Raising purchase orders and receipting them as requested by the project managers
- Working with the IT department to find solutions for the project’s document management needs
- Organising site visits for Transpower staff and external consultants around New Zealand
- Organising accommodation and venue requirements for the Board of Inquiry
- Coordinating the Transpower/external witnesses for the Board of Inquiry
Education
Bachelor of Arts (Honours) - Film
Victoria University of Wellington
01.2015
Bachelor of Arts - Film & English Literature
Victoria University of Wellington
01.2014
Certified Associate in Project Management (CAPM) -
Project Management Institute
01.2010
Skills
- Relationship Management
- Stakeholder Management
- Procurement Management
- Financial Management
- Change Management
- Clear communicator
- Excellent attention to detail
- Microsoft Office Suite
- SharePoint
- PeopleSoft FMIS
Timeline
Project Manager - Project Management Office
Spark NZ Ltd
09.2023 - Current
Project Manager
Spark New Zealand
10.2021 - Current
Project Coordinator
Vodafone New Zealand
11.2020 - 10.2021
Project Coordinator
Vital NZ Ltd
10.2018 - 11.2020
Teaching Assistant
Victoria University of Wellington
03.2016 - 11.2016
Finance Assistant
Transpower NZ Ltd
04.2013 - 10.2018
Tender Coordinator
Transpower NZ Ltd
11.2011 - 01.2013
Project Administrator
Transpower NZ Ltd
03.2007 - 11.2011
Bachelor of Arts - Film & English Literature
Victoria University of Wellington
Certified Associate in Project Management (CAPM) -
Project Management Institute
Bachelor of Arts (Honours) - Film
Victoria University of Wellington
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