Summary
Overview
Work History
Education
Skills
Karateinstructor
Languages
Timeline
Generic
Amy Lochhead

Amy Lochhead

Palmerston North

Summary

ABOUT ME

Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Letting Agent position. Ready to help team achieve company goals.

Overview

19
19
years of professional experience

Work History

Cook

Manna Sushi
08.2023 - Current
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Japanese Languages Teacher

Palmerston North Intermediate Normal School
02.2020 - 12.2022
  • Management and preparation of my own classes for the year -Relay information to students in an efficient but effective manner
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Evaluated student progress through regular assessments, providing timely feedback and adapting teaching methods as needed for individual success.
  • Used Software to monitor and record student progress.
  • Sourced optimal curricula and developed lesson plans to fully cover target material for each course.

Representative+Merchandiser

Hancocks Wine and Spirits
03.2012 - 05.2015
  • Worked in a highly competitive environment -Organised and set up alcohol tastings across Manawatu distributors (supermarkets, liquor stores) -Independent management of work and reaching quota targets
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
  • Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
  • Planned and executed company participation in trade shows and conferences to initiate relationships with potential clients and promote products and services.
  • Collected, arranged, and input information into database system.

Bar Manager

Mr Cue bar and nightclub
02.2012 - 10.2014
  • Management of staff and work rosters -Bar experience and training in bartending -Planned promotional events in collaboration with Hancock
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Developed unique events and special promotions to drive sales.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Checkout Supervisor

New World Aokautere
06.2008 - 12.2011
  • Checkout operator + customer service -Trained in lotto transactions -Trained and experienced supervisor
  • Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Assistant Karate Instructor

Elers Karate Academy
01.2005 - 01.2007
  • Qualified black belt -Worked with a variety of ages -Organised lessons and tracked students progress -Regular first aid courses were a requirement for instructors so a certificate was obtained during this period
  • Promoted a culture of continuous improvement by regularly soliciting feedback from both students and parents.
  • Assisted head instructor in developing comprehensive lesson plans to improve students'' martial arts skills and techniques.
  • Established strong relationships with students and their families, creating a supportive community within the dojo.
  • Assisted with marketing efforts for the dojo by creating promotional materials like flyers or brochures showcasing programs offered.
  • Conducted classes and workshops for students on special topics of interest.

Education

English Language Tutor

English Language Partners
Palmerston North, MWT

NCEA Level Two Endorsed With Merit -

Freyberg High School
Palmerston North, MWT

NCEA Level One Endorsed With Merit -

Freyberg High School
Palmerston North, MWT

WINE AND SPIRITS COURSE -

Hancocks Wine and Spirits

QUALIFIED BLACK BELT -

Through Elers Karate - Shito-Ryu

Skills

  • Customer Service
  • Attention to detail
  • Event Planning
  • Administration
  • Fast learner
  • Multi tasking

Karateinstructor

Elers Karate, Palmerston North, 2005, 2007, Qualified black belt, Worked with a variety of ages, Organised lessons and tracked students progress, Regular first aid courses were a requirement for instructors so a certificate was obtained during this period

Languages

Japanese
Native or Bilingual

Timeline

Cook

Manna Sushi
08.2023 - Current

Japanese Languages Teacher

Palmerston North Intermediate Normal School
02.2020 - 12.2022

Representative+Merchandiser

Hancocks Wine and Spirits
03.2012 - 05.2015

Bar Manager

Mr Cue bar and nightclub
02.2012 - 10.2014

Checkout Supervisor

New World Aokautere
06.2008 - 12.2011

Assistant Karate Instructor

Elers Karate Academy
01.2005 - 01.2007

English Language Tutor

English Language Partners

NCEA Level Two Endorsed With Merit -

Freyberg High School

NCEA Level One Endorsed With Merit -

Freyberg High School

WINE AND SPIRITS COURSE -

Hancocks Wine and Spirits

QUALIFIED BLACK BELT -

Through Elers Karate - Shito-Ryu

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Amy Lochhead