Amy Macdonald
Christchurch
Summary
Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Blue Illusion
02.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Volunteer
Kairo's Food Rescue
02.2025 - Current
- Demonstrated flexibility by working various shifts, including weekends and holidays, to meet the needs of the organisation.
- Maximized productivity by multitasking between various responsibilities as needed during peak hours or staff shortages.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Customer Engagement Representative
2B Connected
10.2024 - 02.2025
- Working in a call centre, this job has provided me with the skills to connect solely verbally, different from any other jobs I've had before
- This opportunity has provided me with the skills to exceed KPI's and setting individual goals to feel confident in my position
- Skillfully navigated difficult conversations with professionalism, managing conflicts constructively to preserve brand reputation and maintain positive relationships with clients.
Brand Ambassador
Kinetic Recruitment
08.2024 - 09.2024
- Showed understanding of customer's personal style and preferences when offering product advice
- Communicated product information with confidence and educated consumers about the company
- Designed, filled, and arranged eye-catching product floorsets to increase sales
- Although I was only contracted for 2 weeks, I made sales each day through my quick learning skills and sociable attitude
Checkout Operator
Countdown
05.2021 - 07.2024
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
- Worked flexible schedule and extra shifts to meet business needs.
Volunteer
Kiwi Community Assistance
02.2020 - 07.2022
- Receiving, sorting and organizing food and clothing donations.
- Preparing for orders for distribution to the community organisations.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Arts - Political Science
University of Canterbury
Christchurch, New Zealand, NZ11-2025
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Timeline
Sales Assistant
Blue Illusion
02.2025 - Current
Volunteer
Kairo's Food Rescue
02.2025 - Current
Customer Engagement Representative
2B Connected
10.2024 - 02.2025
Brand Ambassador
Kinetic Recruitment
08.2024 - 09.2024
Checkout Operator
Countdown
05.2021 - 07.2024
Volunteer
Kiwi Community Assistance
02.2020 - 07.2022
Bachelor of Arts - Political Science
University of Canterbury
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