Amy Ormiston

• Multi-tasking and prioritising tasks to ensure all duties are completed each shift.
• Responded proactively and positively to rapid change.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, following planograms and rotating and merchandising stock.
• Supported loss prevention initiatives by maintaining awareness of potential security risks and alerting management when needed.
• Reporting any incidents on site.

As per above duties.