Amy Ownsworth
Rolleston,New Zealand
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions, running a 360 recruitment desk and contributing to company financial growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Leader & Special Projects - Permanent Business line
Adecco
Christchurch, New Zealand
04.2022 - Current
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Collaborated with other departments to ensure alignment of goals across teams.
- Conducted regular performance reviews to assess individual team member progress.
- Developed strategies for problem solving and conflict resolution among team members.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Ensured compliance with all safety regulations in the workplace.
Maternity Leave
-
Christchurch, New Zealand
01.2023 - 07.2023
Senior Consultant - Permanent Business line
Adecco
Christchurch, New Zealand
06.2021 - 04.2022
- Coordinated internal resources and third parties and vendors for the flawless execution of projects.
- Directed and coordinated work completed by junior consultants and other consultants.
- Identified needs of customers promptly and efficiently.
- Organized client meetings to provide project updates.
Maternity Leave
-
Christchurch, New Zealand
07.2020 - 06.2021
South Island Manager
1st Call Recruitment
Christchurch, New Zealand
10.2019 - 07.2020
- Provided leadership during times of organizational change or crisis situations.
- Conducted performance reviews for team members.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Directed recruitment, hiring, and training of new staff members.
- Oversaw daily operations, maintaining efficiency and quality standards.
Recruitment Consultant - Industrial Temp Business line
Adecco
Canterbury & West Coast, New Zealand
03.2016 - 10.2019
- Researched competitive salary data for use in job offers.
- Provided feedback during post-interview debriefs with hiring managers.
- Analyzed labor market trends to identify potential sources of talent.
- Maintained accurate records of all applicants' information throughout the recruitment process.
- Sourced suitable external recruiters or agencies when necessary.
- Coordinated interview schedules between hiring managers and applicants.
- Developed and maintained relationships with hiring managers to understand their needs and preferences.
- Conducted reference checks for shortlisted candidates.
Property Manager
Rented.org.nz
Canterbury & West Coast, New Zealand
07.2018 - 02.2019
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Processed evictions when necessary in accordance with state laws and procedures.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Account Manager
New Zealand Labour Hire
Auckland, New Zealand
10.2012 - 10.2015
- Negotiated contracts with clients to maximize revenue potential.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Monitored competitor activities in order to stay ahead of the competition.
- Maintained accurate records of all customer interactions in the CRM system.
- Generated leads through cold calling activities.
- Managed multiple accounts simultaneously while meeting deadlines.
Store Manager
KOOKAI Australia
Auckland, New Zealand
01.2009 - 12.2012
- Created weekly work schedules for store personnel.
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Assessed operational efficiency of the store's departments.
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Planned special promotions or discounts based on market trends.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
Education
Traralgon Secondary College
Melbourne01-2008
Skills
- Mentoring
- Team Supervision
- Work Planning
- Complaint resolution
- Coaching
- Client Service
- Documentation And Reporting
- Evaluating Employee Work
- People Management
- Leading Team Meetings
- Overseeing Daily Activities
- Team motivation
- Sales expertise
- Leadership
Accomplishments
Top Biller 2021 Nationally at Adecco Recruitment
Certification
- Drug and alcohol testing certified
Timeline
Maternity Leave
-
01.2023 - 07.2023
Team Leader & Special Projects - Permanent Business line
Adecco
04.2022 - Current
Senior Consultant - Permanent Business line
Adecco
06.2021 - 04.2022
Maternity Leave
-
07.2020 - 06.2021
South Island Manager
1st Call Recruitment
10.2019 - 07.2020
Property Manager
Rented.org.nz
07.2018 - 02.2019
Recruitment Consultant - Industrial Temp Business line
Adecco
03.2016 - 10.2019
Account Manager
New Zealand Labour Hire
10.2012 - 10.2015
Store Manager
KOOKAI Australia
01.2009 - 12.2012
Traralgon Secondary College
Similar Profiles
Regeena LaraRegeena Lara
Warehouse Transport Specialist at AdeccoWarehouse Transport Specialist at Adecco
Vicknes Nair ChandrasekaranVicknes Nair Chandrasekaran
IT Infrastructure Lead at AdeccoIT Infrastructure Lead at Adecco
Yuki KudoYuki Kudo
Department Head of IT Infrastructure and Operation at AdeccoDepartment Head of IT Infrastructure and Operation at Adecco
Lorenzo MorsanigaLorenzo Morsaniga
Cassiere scaffalista at AdeccoCassiere scaffalista at Adecco
Robin ParkRobin Park
Meter Technician / Electrician at Delta Utility ServicesMeter Technician / Electrician at Delta Utility Services