Open To Work
Amy Tongatama
Ponsonby,AUK
Work Preference
Summary
Dedicated waitress delivering exceptional customer service, skilled in order processing and team collaboration. Committed to enhancing guest experiences through effective communication and relationship building.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Waitress
Hansik Restaurant
Auckland city, Auckland
01.2020 - 09.2020
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Promptly served food and beverages to enhance guest experience.
- Engaged with guests during meal service to ensure satisfaction and address needs.
- Resolved customer inquiries and issues, enhancing overall dining experience.
- Cultivated rapport with regular customers, fostering loyalty and repeat visits.
- Accurately processed orders using point-of-sale system for seamless transactions.
- Maintained cleanliness and organization of tables and dining area.
- Arranged take-out orders efficiently to meet customer requests. according to customer requests for efficiency.
cooker
Don don
Auckland city, Auckland
11.2019 - 12.2019
- Operated grills, fryers, and broilers to cook food according to quality standards.
- Safely operated ovens, fryers, and mixers to prevent accidents and equipment malfunctions.
- Monitored food prep equipment operations to ensure safety compliance.
- Ensured cleanliness and organization of workstations, enhancing meal service efficiency.
- Maintained hygiene standards by cleaning kitchen equipment, surfaces, utensils, and dishes, supporting food safety compliance.
- Set up workstations before opening to minimize preparation time.
- Organized storage areas, improving accessibility and workflow efficiency.
- Maintained a clean environment by sweeping, mopping floors, washing surfaces, and emptying trash.
Education
Graduate University - Food Stylist
Chengkang College of Culture And Industry
Icheon, Korea02-2017
Skills
- Customer service
- Order processing
- Food safety compliance
- Menu knowledge
- Beverage pairing
- Alcohol service
- Team collaboration
- Effective communication
- Relationship building
Certification
- coffee barista
Timeline
Waitress
Hansik Restaurant
01.2020 - 09.2020
cooker
Don don
11.2019 - 12.2019
Graduate University - Food Stylist
Chengkang College of Culture And Industry