Amy Reader
Tauranga,BOP
Summary
I am highly motivated and have a keen attention to detail. This has allowed me to progress through my current position achieving and learning many new things.
With many years in administrative roles, I've developed a strong ability to keep things running smoothly and efficiently. I’ve handled everything from managing office tasks and schedules to supporting teams and high preforming businessman. I’m skilled at improving processes and solving problems, all while maintaining a professional and friendly work environment. I’m excited about the opportunity to bring my experience and enthusiasm to your team and help contribute to the success of your organisation.
Overview
11
11
years of professional experience
Work History
Licensed Assistant
Tremains Real Estate BOP
02.2019 - Current
- Organized and coordinated conferences and daily meetings
- Screened calls and emails and initiated actions to respond or direct messages for my agent
- Answered high volume of phone calls and email enquiries
- Updated spreadsheets and created presentations to support agents with getting listings
- Facilitated training and onboarding for incoming office staff
- Handled confidential and sensitive information with discretion and tact
- Developed and maintained automated alert systems for important deadlines
- Used advanced software to prepare documents, reports, and presentations
- Filed paperwork and organized computer-based information
- Kept in communication with our current clients to make sure any questions or needs were meet
- Collaborated in cloud environments such as Trello
- Served as point of contact between clients and agent when needed
- Developed and maintained list of available properties suited to different needs and budgets for potential clients
- Maintained comprehensive database of property listings and market data
- Negotiated offers between buyers and sellers to support mutually-beneficial contracts
- Implemented strategies to optimize successful closing of real estate transactions
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices
- Assisted clients in home staging and overall preparation for real estate sales process
- Prepared and distributed weekly reports on real estate market trends to inform clients and agents
Licensed Personal Assistant
Mike Pero Real Estate
02.2017 - 01.2019
- Daily duties; Designing Facebook adverts, TV adverts, paper advertising, property picture signs and DLEs
- Designing brochures/flyers for properties, including window cards
- Vendor reports, follow up emails and phone calls
- Open Homes, Private viewings
- Appointment making
- Explaining / Signing contracts
- Order LIMs, property files and rates
- Experienced using REX software, Campaign Track, Property Guru, REINZ, Outlook, Word, Excel and more
- Completed REINZ training for OIA and AML
- Currently hold a National Certificate in Real Estate (salesperson) (level 4).
Barista
Café Q
02.2016 - 02.2017
- Front of house customer contact, barista duties, banking and food preparation.
Waitress
Rusty Pelican
06.2015 - 12.2015
- Front of house waitressing and table reservations.
Waitress / Kitchen Hand
Brick Bay Winery
02.2014 - 11.2014
- Front of house serving, vineyard retail, POS, food preparation and stock taking.
Education
Certificate - Payroll
Open Polytechnic of New Zealand
Lower Hutt, NZ2024
National Certificate - Real Estate
Skills
New Zealand2015
High School Diploma -
Mahurangi College
Warkworth, NZ2014
Skills
- Property Information Filing
- Client Correspondence
- Real Estate Purchase Contracts
- Administrative Support
- Purchase Agreement Preparation
- Multitasking and Organization
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Phone and Email Etiquette
- Decision-Making
- Property Listing Management
References
- References on request.
Timeline
Licensed Assistant
Tremains Real Estate BOP
02.2019 - Current
Licensed Personal Assistant
Mike Pero Real Estate
02.2017 - 01.2019
Barista
Café Q
02.2016 - 02.2017
Waitress
Rusty Pelican
06.2015 - 12.2015
Waitress / Kitchen Hand
Brick Bay Winery
02.2014 - 11.2014
Certificate - Payroll
Open Polytechnic of New Zealand
National Certificate - Real Estate
Skills
High School Diploma -
Mahurangi College
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