Amy Sullivan
Summary
Dedicated Mental Health and Addiction Support Worker with a background in Dementia aged care and Activities Coordination in care settings, skilled in daily living support and active listening. Successfully enhanced client well-being through personalized care and effective communication, fostering independence and resilience. Proven ability to develop strong relationships while ensuring health and safety awareness in all interactions.
Competent and skilled in the administering of medication.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Mental Health and Addiction Support Worker
Pathways Wisegroup
09.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Diversional Therapist
Alexandra Rest Home
01.2023 - 09.2024
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Tracked progress according to goals for interventions.
- Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
- Conducted group therapy sessions to foster community support among participants.
Dementia Care Wellness Partner
ARVIDA Group
08.2021 - 12.2022
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - Health and Wellness
Careerforce
Wellington, NZ03-2025
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Mobility assistance
- Active listening
- Cleaning and sanitizing
- Confidentiality and privacy
- Daily living assistance
Accomplishments
- Achieved problem solving solutions by completing effective action and communication with accuracy and efficiency.
- Documented and resolved medical requirements of those supported which led to health improvement solutions.
- Collaborated with team members in the development of our relationships with one another to foster connection and understanding within the workplace
Certification
Level 3 Health and Wellbeing
Level 4 Mental Health and Addiction Support
Level 4 Certificate in Health And Wellbeing Social and Community Services
Languages
English
Native or Bilingual
Timeline
Mental Health and Addiction Support Worker
Pathways Wisegroup
09.2024 - Current
Diversional Therapist
Alexandra Rest Home
01.2023 - 09.2024
Dementia Care Wellness Partner
ARVIDA Group
08.2021 - 12.2022
No Degree - Health and Wellness
Careerforce
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