Amy Thompson
Richmond,Canterbury
Summary
I am an experienced typist and office administrator, with almost a decade of experience in fast-paced administrative roles, including secretarial work in both the medical and legal fields, processing health insurance claims, and compiling and proofreading reports at a media monitoring company. Through these roles, I have gained a strong attention to detail and strengthened both my grammatical and touch typing skills, averaging at 90 words a minute. My working life has strengthened my people skills, as I have professionally communicated with a variety of people, ranging from lawyers, pathologists, police, nurses, CEOs and patients. I am driven to help others and feel fulfillment when I can do so.
Overview
10
10
years of professional experience
Work History
Legal Secretary
Public Defence Service
Christchurch
08.2023 - Current
- Transcribing dictations from lawyers to create a range of confidential documents, including bail variations, closing arguments for trial and sentencing submissions
- Compiling, proofreading and sending out letters to clients regarding their next court appearance, often required within short notice
- Supported criminal defence lawyers by managing various administrative tasks
- Handled incoming phone calls and emails while providing client assistance at reception
Medical Secretary
Canterbury Southern Community Laboratories
Christchurch
02.2020 - 02.2023
- Accurately transcribing medical laboratory reports, dictated by pathologists and scientists
- Assisting our pathologists - this includes compiling paperwork for meetings, retrieving and sending away tissue slides and blocks and transcribing laboratory reports
- Contacting patients and nurses for appointments and information regarding results
- Office administrative tasks, such as scanning, faxing, answering phone calls, etc
Medical Claims Assessor
NZ Police Association
Wellington
07.2018 - 02.2020
- Assessing health insurance claims according to our policy, paying attention to which claimed items can be reimbursed and which ones need to be declined
- Accurately and efficiently entering the claims into the system
- Responding to phone calls and emails from our members about claims, answering questions and solving problems
- Office administrative tasks, such as filing all of the processed claims throughout each week, sending out letters to members and scanning documents
Daily Briefings Editor
Isentia
Wellington
04.2016 - 07.2018
- Producing daily reports to inform each of my assigned clients what the media is saying about them, their industry and their competitors
- Proofreading and formatting each report the way that each client has requested
- Making sure that each report on my roster - roughly 6 to 8 a day - is delivered to deadline
- Helping other members of the team to get their reports out on time
Education
Bachelor of Arts Degree - English, Philosophy
Victoria University of Wellington
12-2017
Merit endorsement in NCEA levels 1, 2 and 3 -
Chanel College
Masterton12-2014
Skills
- High computer literacy
- Microsoft Office proficiency
- Typing speed of 90 words per minute
- Time Management
- Multitasking
- Prioritization
- Working under pressure
- Team player
- Independent worker
- Helping others
- Friendly and approachable
Timeline
Legal Secretary
Public Defence Service
08.2023 - Current
Medical Secretary
Canterbury Southern Community Laboratories
02.2020 - 02.2023
Medical Claims Assessor
NZ Police Association
07.2018 - 02.2020
Daily Briefings Editor
Isentia
04.2016 - 07.2018
Bachelor of Arts Degree - English, Philosophy
Victoria University of Wellington
Merit endorsement in NCEA levels 1, 2 and 3 -
Chanel College