Experienced with guest services and customer satisfaction in the hospitality industry. open communication and problem-solving to enhance guest experiences. open minded and adaptable to changing needs.
willing and wanting to go into other industries to gain experience, learn new skills and possibly find a whole new career path.
Overview
2025
2025
years of professional experience
Work History
Babysitter
Family Friends And Neighbors
Played games, worked on puzzles, and read books to young children, physical excersise i;e walking.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and cleaning play areas.
Maintained a clean and organized environment to ensure the well-being of children under care.
Assisted with meal preparation, light housekeeping and laundry and dishes to help family with additional chores.
Communicated with parents regarding children's behaviour and development, raising any issues.
Dog Walker
Provided the dog with exercise and fresh air to promote the dog's health.
Led the dog away from hazards, obstacles, and other animals to protect safety.
Fed, walked, and cared for the dog during owners' absences and out-of-town trips.
Cleaned up after the dog and made owners comfortable with care by following instructions and meeting the dog's needs.
Greeted pet owners warmly to build trust and create lasting relationships.
Ensured safety of the dog during walks by adhering to leash laws and monitoring for potential danger to the dog.
Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
Adapted walking routines according to weather conditions to ensure the safety of all pets under my care.
Monitored animal behaviour to keep owners informed on progress and any issues.
Followed feeding and exercising schedules for animals as set by owners.
Hospitality Worker
10.2023 - Current
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Prepared food and beverages as ordered in at a safe food-handling standard.
Reduced risks by maintaining clean and organised work environment.
Collaborated with team members to consistently deliver high-quality service in paced environment.
Communicated with customers to promptly resolve complaints and address questions
Processed payments with focus on accuracy and correct cash-handling procedures.
Greeted guests with friendly and professional acknowledgment
Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Trained new staff members on proper customer service and hospitality policies.
Education
NCEA LVL 3 -
Kuranui College
Greytown, NZ
11-2023
Skills
Time management, reliability, flexible scheduling
good work ethic
Child supervision
Active listening, following instructions
Housekeeping and organisation
Multitasking and organization
Interests
I enjoy sketching and drawing, which helps improve my creativity and attention to detail during down time
Drawing and Painting
Photography
Interior Design
Growing herbs, vegetables, or fruits in home gardens
Learning new cooking techniques to expand my culinary skills and learn new recipes
enjoy hiking, walking and taking on new adventures
Timeline
Hospitality Worker
10.2023 - Current
Babysitter
Family Friends And Neighbors
Dog Walker
NCEA LVL 3 -
Kuranui College
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