I am a 19 year old woman, who is a dynamic and engaging professional with extensive experience at Five Stags, excelling in customer service and responsible alcohol service. Proven ability to thrive in high-pressure environments while maintaining cleanliness and organization. A reliable team player with strong multitasking skills, dedicated to enhancing guest satisfaction and fostering a positive atmosphere.
I offer strong ability to connect with customers and provide high-quality service. While bringing great understanding of mixology principles and ability to quickly learn new recipes and techniques. I know I am ready to use and develop organizational and multitasking skills in this role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Waitress
Five Stags
North Canterbury, NZ
01.2025 - Current
Prepared and served a variety of beverages, ensuring adherence to quality standards.
Collaborated with team members to maintain efficient bar operations during peak hours.
Managed inventory by tracking supplies and restocking items as needed.
Provided exceptional customer service, enhancing guest satisfaction and repeat business.
Maintained cleanliness and organization of bar area in compliance with health regulations.
Handled cash transactions accurately.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Waitress/Packing Takeaway Orders
The Taste Asian Fusion
North Canterbury, Rangiora
12.2022 - 12.2024
Delivered exceptional customer service in high-pressure dining environment.
Managed multiple tables efficiently to optimize guest satisfaction.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining area to enhance guest experience.
Handled customer inquiries and resolved issues promptly to ensure loyalty.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Used cash registers and credit card machines to take payments from customers.
Education
Certificate in Exercise
Ara Institute of Canterbury
Christchurch, New Zealand, NZ
07-2025
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Outgoing personality
Patience and tolerance
Engaging personality
Customer service expertise
Responsible alcohol service
Cleanliness and hygiene
Time management
Attention to detail
Accomplishments
Oak Award, New Zealand National Champion Marching team in Under 18 Display phase - 2023.
Rangiora High School Rugby sevens, 2nd place at Mahuika tournament - 2023.
Rangiora High School Netball, 18th out of 80 teams in South island secondary schools tournament - 2023.
Rangiora High School Basketball, 12th out of all secondary schools in Nz Nationals woman's grade - 2024.
Rangiora High School Sports Triple colours award, representing RHS Senior A in 3 sports for 3 consecutive years.
Premieer Netball, Kaiapoi Netball club placing 2nd in grade - 2025
Certification
Rangiora High School Graduate - NCEA level 1,2 & 3
Interests
I enjoy participating in many sports including Netball, Basketball, Touch, Rugby sevens and Marching for overall physical and mental well-being I participate in these sports activities for physical activity, camaraderie, and personal growth While these sports also create a healthy social environment for myself to be in, giving me some of my closest friendships and greatest memories
I love to spend time with family and friends whether its just for a catch up or going out and being productive together