Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Amy Willett-Hall

Christchurch,CAN

Summary

I am a 19 year old woman, who is a dynamic and engaging professional with extensive experience at Five Stags, excelling in customer service and responsible alcohol service. Proven ability to thrive in high-pressure environments while maintaining cleanliness and organization. A reliable team player with strong multitasking skills, dedicated to enhancing guest satisfaction and fostering a positive atmosphere.

I offer strong ability to connect with customers and provide high-quality service. While bringing great understanding of mixology principles and ability to quickly learn new recipes and techniques. I know I am ready to use and develop organizational and multitasking skills in this role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender/Waitress

Five Stags
01.2025 - Current
  • Prepared and served a variety of beverages, ensuring adherence to quality standards.
  • Collaborated with team members to maintain efficient bar operations during peak hours.
  • Managed inventory by tracking supplies and restocking items as needed.
  • Provided exceptional customer service, enhancing guest satisfaction and repeat business.
  • Maintained cleanliness and organization of bar area in compliance with health regulations.
  • Handled cash transactions accurately.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.


Waitress/Packing Takeaway Orders

The Taste Asian Fusion
12.2022 - 12.2024
  • Delivered exceptional customer service in high-pressure dining environment.
  • Managed multiple tables efficiently to optimize guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Handled customer inquiries and resolved issues promptly to ensure loyalty.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to take payments from customers.

Education

Certificate in Exercise

Ara Institute of Canterbury
Christchurch, New Zealand, NZ
07-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Patience and tolerance
  • Engaging personality
  • Customer service expertise
  • Responsible alcohol service
  • Cleanliness and hygiene
  • Time management
  • Attention to detail

Accomplishments

  • Oak Award, New Zealand National Champion Marching team in Under 18 Display phase - 2023.
  • Rangiora High School Rugby sevens, 2nd place at Mahuika tournament - 2023.
  • Rangiora High School Netball, 18th out of 80 teams in South island secondary schools tournament - 2023.
  • Rangiora High School Basketball, 12th out of all secondary schools in Nz Nationals woman's grade - 2024.
  • Rangiora High School Sports Triple colours award, representing RHS Senior A in 3 sports for 3 consecutive years.
  • Premieer Netball, Kaiapoi Netball club placing 2nd in grade - 2025

Certification

Rangiora High School Graduate - NCEA level 1,2 & 3

Interests

  • I enjoy participating in many sports including Netball, Basketball, Touch, Rugby sevens and Marching for overall physical and mental well-being I participate in these sports activities for physical activity, camaraderie, and personal growth While these sports also create a healthy social environment for myself to be in, giving me some of my closest friendships and greatest memories
  • I love to spend time with family and friends whether its just for a catch up or going out and being productive together



Timeline

Bartender/Waitress

Five Stags
01.2025 - Current

Waitress/Packing Takeaway Orders

The Taste Asian Fusion
12.2022 - 12.2024

Certificate in Exercise

Ara Institute of Canterbury
Amy Willett-Hall