Amy Gibbs

• As a receptionist in a gym, I greet members with a warm welcome, assist with membership inquiries, and provide information on classes and facilities. I handle phone calls, process payments, and ensure a smooth check-in process. I also ensure all gym equipment is clean and up to health and safety standards. My goal is to create a positive and inviting atmosphere for all gym-goers.
• I protected clients' rights by maintaining confidentiality of personal and financial information.
• Monitored reception area to provide a consistently safe, hazard-free environment for customers.
• Ensured I adhered to company policies and procedures while providing excellent customer service.
• Inspected locker rooms regularly to ensure cleanliness was maintained throughout the day.

Winery Cellar Door Operations:

• Wine Tasting Experience:Offer a variety of wine tastings to showcase the winery's diverse portfolio.
  Provide detailed descriptions of each wine, highlighting unique flavors and characteristics.
• Sales and Recommendations:Assist customers in selecting wines based on preferences and occasions.
  Encourage purchases through promotions, discounts, or exclusive offerings.
• Promotional Events:Host special events or tastings to attract new customers and engage existing ones.
  Collaborate with local businesses or organize themed events to enhance the overall experience.
• Brand Storytelling:Share the winery's history and background, emphasizing its traditions and commitment to quality.
  Educate customers on winemaking processes, grape varieties, and vineyard practices.
• Wine Club Memberships:Promote and enroll visitors in wine clubs, fostering long-term relationships with customers.
  Highlight the benefits of membership, such as exclusive releases and member events.

Tours for Cruise Ships and Large Tour Groups:

• Educational Presentations:Conduct informative sessions on the winemaking process, from vine to bottle.
  Tailor presentations to suit the level of knowledge and interest of the group.
• Tasting Sessions:Facilitate guided tastings, allowing participants to sample a selection of wines.
  Provide insights into food pairings and share tips on wine appreciation.
• Souvenir Sales:Set up a dedicated area for merchandise and wine sales, offering special discounts for tour participants.
  Showcase unique or limited-edition wines that serve as memorable souvenirs.
• Efficient Logistics:Manage the flow of large groups to ensure a smooth and enjoyable experience.
  Have knowledgeable staff available to answer questions and assist throughout the tour.
  

• In my role as a groom for a competitive show jump rider, I meticulously care for the horses, ensuring their well-being and peak performance. This involves daily grooming, feeding, and helping with their exercise routines - whether this be riding, lunging or helping the rider from the ground when jumping. I meticulously prepare the horses for competitions having an eye for detail and ensuring the horses and their tack is up to competition standard. Beyond horse care, I play a crucial role in maintaining the equestrian property, ensuring stable cleanliness, paddock maintenance, and managing daily chores. I also spend time at showjumping competitions ringside helping the rider with multiple horses and ensuring a stress-free environment. My dedication to both horse and property care contributes to a seamless and professional environment for the rider's success.

• Organized inventory of supplies and materials used in vineyard maintenance.
• Performed general maintenance tasks such as mowing, weeding, and pruning.
• Reported safety hazards or escalated maintenance needs to supervisors.
• Operated tractors and other farm equipment when necessary.
• Inspected vines regularly for signs of disease or pests.
• Planted and maintained grapevines in the vineyard.
• Trained and pruned grapevines according to industry standards.
• Wire lifted to ensure the vines could continue to develop
• Bud rubbed the roots to ensure energy could be solely put into the grapes and development of the vine
• Drove tractors to place nets up to prevent bird damage pre-harvest
• Communicated and worked with the viticulturist to ensure the best possible outcome for the crop